Senior Product Manager, Partnerships

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in.About Justworks Justworks is leveling the playing field for all small businesses. We handle the nitty-gritty of payroll, benefits, compliance, and HR, so our customers have more time to learn, grow, and seek something worthwhile. Today, Justworks offices in New York, Toronto, London, Tampa and Mexico City serve more than 12,000 businesses and 200,000 workers around the globe.  Our mission is to help entrepreneurs and businesses grow with confidence. This means our customers are at the center of everything we do, and working at Justworks is an opportunity to obsess over creating and delivering value that helps millions achieve their dreams. We’re united by shared goals and motivations, best summed up in our company values, which are reflected in our products and our team. About the Team / Product at Justworks The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value.  By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide. We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spaces (Fintech, Healthcare, HR Tech - all with serious policy/regulatory environments).  That will require you to have a keen intuition for customer needs, risk management, and commercialization.  Care is at the center of everything we do, and you’ll need to love talking with customers and engaging with our Customer Success, Sales and Marketing teams to make sure that care is coming through in every part of our customers’ experience.  You’ll be joining a diverse community of craftspeople who are passionate about learning, uphold exceptionally high standards of quality, and foster an environment of strategic thinking where product people can reach new heights.  About the Role / What You’ll Work On The Partnerships team's mission is to build the integrations and partner ecosystem that drives retention and growth for Justworks' core customer segment. We connect small and mid-size businesses to the tools they depend on, and get Justworks in front of the right buyers at the right moment through the integrations our customers need, the platform that makes those integrations possible, and the strategic partnerships that expand our distribution. The Lifecycle Domain, where the Partnerships mission team sits, is responsible for underpinning the end-to-end experience of Justworks’ customers—ensuring that every interaction, from shopping to graduation, is frictionless, straightforward, and deeply trustworthy. We build and scale experiences and services that handle our increasing set of customers and their growing needs across more and more stratified workforces. We succeed when our customers discover and pick the right mix of Justworks products for their individual needs, receive best-in-class support to run their business confidently, and utilize comprehensive tools to manage their workforce. As a Senior Product Manager at Justworks, you'll play a high-impact role driving the roadmap of one or more pods focused on Partnerships. The work spans platform infrastructure, product integrations, and distribution, and the interesting work is in how they connect. You'll focus on scoping and prioritizing new initiatives with research-backed case development and work through the complete product development lifecycle to successful delivery. A meaningful part of this role is working directly with revenue and commercial stakeholders. You'll need to bring data-backed points of view into those conversations, push back when warranted, and translate partner and product decisions into business impact. As a champion for your team's focus and productivity, you'll remove obstacles and develop team camaraderie to ensure maximum, high-quality output that aligns with Justworks' business objectives. Though not yet actively teaching product management, you'll operate independently within your scope and clearly articulate the reasoning behind your decisions to your peers and cross-functional stakeholders. You'll own execution across Justworks' partnerships roadmap, working directly with external partners on technical and commercial specs and driving projects from scoping through delivery. Day-to-day, you'll work closely with engineering to drive integration quality, partner experience, and platform exten