Alternative Investor Services, Associate 2

Who we are looking for The Associate – Investor Services is responsible for supporting the delivery of investor servicing activities for hedge fund clients globally. The role involves accurate execution of investor transactions, maintenance of investor records, and adherence to operational controls, regulatory requirements, and client service standards.The Associate will work closely with internal teams including Fund Accounting, Custody, and Middle Office, ensuring seamless end-to-end support for investor lifecycle activities in a deadline-driven environment.What you will be responsible forInvestor Transaction ProcessingValidate investor instructions and supporting documentation for completeness and compliance.Process investor transactions including subscriptions, redemptions, transfers, and switches in accordance with governing documents and defined procedures.Ensure accurate and timely recording of investor activities in internal systems.Investor Record MaintenanceMaintain and update investor records, including static data, account details, and bank instructions.Support onboarding of new investors and maintenance of existing investor profilesEnsure accurate tracking of capital activity and investor balances.Control & Reconciliation ActivitiesPerform daily and periodic reconciliation of investor positions, transactions, and cash movements.Identify and investigate discrepancies, breaks, or exceptionsEscalate issues in a timely manner and support resolution activitiesClient & Stakeholder InteractionSupport responses to client queries and requests related to investor transactions and account activity.Coordinate with global stakeholders and internal functional groups.Provide support for reporting deliverables and client communications.Regulatory & Compliance AdherenceEnsure adherence to internal policies, operating procedures, and relevant regulatory requirementsMaintain audit-ready documentation for all investor servicing activities.Process Efficiency & Continuous ImprovementParticipate in automation initiatives and system enhancements where applicableContribute to knowledge sharing and process documentation updatesEducation & ExperienceBachelor’s degree in Finance, Commerce, Accounting, Economics, or related discipline0–3 years of relevant experience in Investor Services, Transfer Agency, Hedge Funds, or Alternative Investment operations preferredUnderstanding of hedge fund structures, investor lifecycle, and capital activity is desirableKnowledge & SkillsBasic understanding of hedge fund products and investor servicing processes, including subscriptions, redemptions, and transfers Strong attention to detail and accuracy in processing financial transactionsGood analytical and problem-solving skills, particularly in reconciliation and exception handlingEffective verbal and written communication skillsAbility to work under pressure and manage multiple deadlinesProficiency in Microsoft Excel and operational systemsAbout State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO Statement