Technical Communications and Data Analyst

Become a part of our caring community We are seeking a Technical Communications & Data Analyst to support operational processes, data management, and internal communications. This role is ideal for a highly organized and adaptable professional who can work across disciplines; combining technical writing, data analysis, and process improvement.The ideal candidate brings strong communication skills, analytical thinking, and an interest in using AI tools and automation to improve efficiency and team performance.The Technical Communications and Data Analyst blends the skills of a data analyst with those of a technical communications professional, ensuring that data is not only accurate and insightful but also effectively communicated to stakeholders.Location: Louisville, KY (Preferred)Other Locations: Chicago, IL; Dallas, TX; Nashville, TN; New York, NY; Tampa, FL; Washington, DCWork Type: Primarily Remote (Hybrid as needed)You must be authorized to work in the US without Humana sponsorship as Humana will not provide work visa sponsorship at any point in time for this position. Key Responsibilities:Data Analysis & InsightsHas ownership, maintenance, and collection responsibility for data assets in the functional production support processCollect, clean, and analyze data from multiple sources using tools like SQL, Excel, Python, or Tableau Identify patterns, trends, and correlations to support descriptive, diagnostic, predictive, and prescriptive analytics Technical CommunicationsAssist with creation of branding, communication, and training materialsTranslate complex data findings into clear, concise, communications for diverse audiences Develop and maintain digital asset libraries (e.g., multimedia content, documents) for easy retrieval and reuse Skills & Qualifications: Analytical Skills: Proficiency in data analysis tools (SQL, Excel, Python, Tableau), statistical methods, and visualization software.Technical Skills: Demonstrated familiarity with AI concepts and how they are applied in an organization, such as but not limited to:Programming (Python mainly)NumPy, Pandas, SciPyClean code, debugging, version control (Git)Machine Learning BasicsSupervised & unsupervised learningRegression, classification, clusteringModel evaluation (accuracy, precision, recall, etc.)Data Handling & PreprocessingData cleaning, transformationFeature engineeringWorking with structured + unstructured dataFamiliarity with Technology Business Management (TBM), Apptio, or IT Finance helpful, but not requiredCommunication Skills: Strong written, verbal, and visual communication, ability to explain technical concepts to non-technical audiences. Ability to story tell: to write and speak clearly to inform diverse audiences.Experience with SharePoint and PowerPointProficiency in Microsoft Excel (data organization, formulas, basic analysis)Highly organized with strong attention to detailOrganizational Skills: Ability to manage multiple projects, maintain accurate records, and follow documentation standards with strong attention to detail.Experience: 1–3 years in data, financial, or systems analysis A degree in Computer Science, Math, Statistics, or Business strongly preferredExperience creating documentation, training materials, or process guidesFamiliarity with process improvement methodologiesExperience working in cross-functional or multidisciplinary teamsWork EnvironmentRemote-first with flexibilityOccasional in-person collaboration as neededPreference for candidates based in or near Louisville, KY. Other Locations: Chicago, IL; Dallas, TX; Nashville, TN; New York, NY; Tampa, FL; Washington, DCAdditional InformationThis role is designed for a versatile professional who enjoys blending communication, data, and operations while contributing to a collaborative and evolving environment.Use your skills to make an impact  Why Humana?  You'll experience the following perks as a full-time Humana employee: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:Health benefits effective day 1Paid time off, holidays, volunteer time and jury duty payRecognition pay401(k) retirement savings plan with employer matchTuition assistanceScholarships for eligible dependentsParental and caregiver leaveEmployee charity matching programNetwork Resource Groups (NRGs)Career development opportunitiesInterview Format:          As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.Work-At-Home RequirementsTo ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.Satellite, cellular and microwave connection can be used only if approved by leadership.Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.#LI-Remote​Social Security TaskHumana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions o