Quality Assurance Manager

Join a team committed to a mission! At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.Are you ready for your next career challenge?The Defense Sector of Leidos has a career opportunity for a talented Quality Manager (QM) to support multiple programs on a single contract vehicle in the Decision Advantage Business Area. This position serves as a member of a team with the responsibility to ensure quality service is provided to customers through the generation and control of program processes, performance of internal process audits and consistent facilitation of structured improvement activities.The contract vehicle emphasizes Quality Manager – Program Manager partnership and a risk-based quality approach tailored to the needs of each specific program. The environment demands the ability to quickly establish cross-functional and cross-organizational working relationships with diverse coworkers and customers.A successful Quality Manager can (1) articulate how their quality control, improvement, and management strategies will support the Program Manager’s proactive control of schedule, cost, suppliers, and customer satisfaction, and (2) demonstrate with evidence that their tactical implementation of their Quality Management System (QMS) has effectively supported those goals.PRIMARY RESPONSIBILITIESIntegrated QMS Development and implementationCollaborate with program teams to design, implement, and execute a QMSDefine the QMS in program Quality Assurance Plans (QAP)/Quality Control Plans (QCP)Lead development and implementation of streamlined QMS processes aligned to program execution risk, schedule, and priorityDeliverables ManagementSupport development of program deliverables tracking and on-time delivery (OTD) managementReview contract deliverables prior to deliverySupport development of peer/technical review processes and metrics collectionMonitor and collect metrics on OTDPerformance Measure MonitoringSupport program leadership in identifying and defining meaningful program performance measures (including contractual Service Level Agreements, Leidos internal required measures, and program-defined measures)Support development and implementation of a monitoring program for these measuresStructured Process ImprovementSupport programs in developing and maintaining a continuous improvement programRecommend, facilitate, track and report on continuous process improvement activitiesUtilize industry standard methodologies to lead structured continuous process improvement effortsEvidence with metrics and data that completed improvement activities were effectiveInternal Auditing, Root Cause Analysis facilitation, and Corrective Action SupportDevelop and execute a risk-based audit plan to ensure compliance (with PWS, QASP, EENG, Leidos policy)Support programs in efficiently and effectively addressing corrective and preventive action (CAPA) for non-compliance and opportunities for improvement where best practices are not in placeFacilitate no-fault root cause analysis investigations with program staff using standard tools (5-Why, Ishikawa Diagram, Failure Mode Effects Analysis (FMEA), Pareto charting, chronological/process diagram)Reporting, Communications, and EscalationProvide the PM with regular briefings (performance metrics performance, audit reports, continuous improvement project status and achievements) to support situational awareness and execution reportingCollaborate with the contract vehicle QM to support vehicle initiatives and priorities at the program levelSupport Leidos reporting, such as Quality Management Reviews, In Process Reviews, Weekly Activity Reports, and Monthly Operational ReviewsReport to higher level management on Quality Achievement and act as liaison for enterprise quality initiatives for the programReport mandatory program metrics and performance data to Mission Assurance (OTD, Award Fee scores, CPARS)Escalate performance concerns and performance-related contract actions to Mission AssuranceOther duties as requiredBASIC QUALIFICATIONSBachelors degree with 4 or more years of relevant experience or Masters with 2 or more years of prior relevant experience.Active DoD Secret security clearance.Experience supporting Software Development Projects (in QA/QC or another capacity).Experience with Agile Principles.Experience leading process or continuous improvement programs or initiatives using standard methodologies and tools (Lean, Six Sigma, LSS, PDCA, TQM, Kaizen, 5S).Experience with peer reviews.Experience with process auditing.Experience defining, collecting and analyzing metrics.Ability to multi-task, complete tasks without direct supervision, and function in a dynamic, fast-paced environment.Proficiency with Atlassian Suite (JIRA, Confluence).Proficiency with MS Office products and collaborative tools (Word, Excel, PowerPoint, SharePoint, Teams).Ability to support limited domestic travel.At least 1 year of 100% remote work experience.PREFERRED QUALIFICATIONSExperience supporting Hardware Assembly/Integration Projects (in QA/QC or another capacity).Experience auditing to external quality standards such as ISO9001/ISO20000/AS9100/CMMI Dev or Svc.Lean Six-Sigma Green Belt.Certified Lean Six-Sigma Black Belt.Formal auditor training or certification.Experience with GSA and/or Department of War-administered contracts.Experience with MS Power Automate.DABAOPP1If you're looking for comfort, keep scrolling. 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