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Clinical Specialist CRM - Lynchburg, VA

at Medtronic

MedtronicLynchburg, Virginia, United States of AmericaPosted 2026-06-03
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Job description

We anticipate the application window for this opening will close on - 10 Jun 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeWe are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.                  Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.comA DAY IN THE LIFE:  POSITION RESPONSIBILITIES:Technical SupportSuccessfully completes CRM Field Technical Training – including online and field-based trainingPerforms checks/interrogations of all CRM medical device systems post sign-offSupports implants of all CRM products post sign-offProvides on-call support as needed on evenings and weekends post sign-offProvide troubleshooting support as requestedOperational SupportAssures completion of patient registration and any other required hospital documentationHelps manage consignment inventory and trunk inventory once obtainedProvides additional inventory support to meet customer needsMaintains software on programmers throughout the district as directedAssists with managing daily coverage logistics as neededEducational SupportEducates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completedAssists with educating and training new Clinical Specialists and Sales Representatives post sign-offSales SupportPartners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customerAssists with obtaining customer POs throughout the quarterHas a basic understanding of the competitive landscapeIndependently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectivesOngoing Technical DevelopmentStays up to date on new products, solutions and patient management offeringsCompletes all assigned training in a timely mannerPerforms other related duties as assignedMUST HAVE - BASIC QUALIFICATIONS:IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUMEHigh School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computingNICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:Thorough working knowledge of medical terminology and the medical device industryProven ability to build/maintain positive relationships with peers and colleagues across organization levelsStrong work ethic in accomplishing objectives of the positionExpertise with Microsoft tools & other applications (i.e., SalesForce.com)Ability to meet vendor credentialing requirementsExcellent customer service skillsExcellent interpersonal, written/verbal communication skillsAbility to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlinesPHYSICAL JOB REQUIREMENTS:The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsFrequent required travel to customer clinics, hospitals, and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobileContinuous verbal and written communicationFrequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same levelSitting, standing and/or walking for up to eight plus hours per dayEnvironmental exposures include eye protection, infectious disease and radiationAbility to wear 7-9 lbs of lead for extended periods of time while in the O.R.Frequently required to use ha
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