Strategic Account Manager – ImmunoDiagnostics

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAre you passionate about making a difference in the field of diagnostics? Join our team at Thermo Fisher Scientific, the world leader in serving science!Our diagnostic portfolio offers cutting-edge solutions for areas like transplant, oncology, infectious disease, and allergy and autoimmune disease, among others. We provide innovative answers to some of the most challenging and unique diagnostic questions, that ultimately help clinicians and healthcare professional determine the best treatment for their patients. The Immunodiagnostic Division (IDD) is focused on the management of allergies, asthma and autoimmune diseases (like diabetes, rheumatoid arthritis and multiple sclerosis). A Day in the Life:The Strategic Account Manager is responsible for driving reagent revenue growth and customer retention across a defined portfolio of laboratory accounts within the ImmunoDiagnostics Division. This role focuses on defending, retaining, and expanding business within Reference Laboratories, Hospitals, and Integrated Health System Laboratories.The successful candidate will develop and execute strategic account plans supporting the Autoimmunity and Allergy diagnostic portfolios across the assigned territory. This includes identifying growth opportunities, increasing laboratory utilization, and strengthening long-term customer partnerships through consultative selling and value-based engagement.A key responsibility of the role is leading regular Customer Business Reviews in collaboration with internal commercial partners to evaluate performance metrics, uncover opportunities, and align on strategic objectives.The Strategic Account Manager serves as the primary point of contact between customer stakeholders—including Procurement, Laboratory Leadership, Medical Directors, and Outreach Teams—and Thermo Fisher commercial partners such as Regional Managers, Business Development Executives, Strategic Account Executives, and Technical Sales Specialists.Success in this role requires strong business acumen, strategic selling capabilities, and the ability to effectively communicate clinical and operational value propositions within complex healthcare environments.This is a field-based position supporting customers across Illinois, Wisconsin, Minnesota, and Iowa, with significant regional travel required.Keys to Success:Education:Bachelor’s degree required; Life Sciences or Business discipline preferred.Experience:3+ years of success in complex clinical diagnostics, laboratory diagnostics, or lab-focused medical device sales, with experience supporting hospital laboratories, reference labs, or integrated health systemsDemonstrated success managing large health systems, integrated delivery networks (IDNs), or reference laboratory accountsExperience navigating complex customer buying processes and multi-stakeholder decision environments preferredKnowledge, Skills, and AbilitiesProven track record of achieving sales growth in diagnostics or medical device environmentsStrong strategic account management and consultative selling skillsExcellent communication, presentation, and cross-functional collaboration abilitiesAbility to influence internal and external stakeholders without direct authorityStrong analytical and business planning capabilitiesUnderstanding of U.S. healthcare market dynamics, laboratory operations, and reimbursement landscapeAbility to synthesize complex information and translate it into customer-focused solutionsEmbodies Thermo Fisher’s 4I Values: Integrity, Intensity, Innovation, and InvolvementAdditional RequirementsAbility to travel up to 75% within the assigned territoryValid driver’s license and ability to travel independently throughout the regionMust be legally authorized to work in the United States without current or future sponsorshipMust successfully complete a comprehensive background check and drug screeningCompensation and BenefitsThe salary range estimated for this position based in Illinois is $80,000.00–$105,000.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:A choice of national medical and dental plans, and a national vision plan, including health incentive programsEmployee assistance and family support programs, including commuter benefits and tuition reimbursementAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policyRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings planEmployees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discountFor more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards