Senior Business Experience and Planning Specialist

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Business Experience and Plan Specialist within PNC's Technology Strategy organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX, Birmingham, AL or Denver, CO.This position is part of PNC's Technology and Strategy team. As a Senior Business Experience and Plan Specialist, you will be responsible for shaping and communicating the success narratives of strategic delivery initiatives. Your role will focus on connecting insights across teams, analyzing business cases, and crafting compelling presentations that demonstrate the value of technology investments to senior and executive leadership. This is a unique opportunity to influence enterprise-level decisions and showcase how strategic initiatives benefit the organization.This position sits within the third function of the strategy team—storytelling and impact reporting—following initial research and business case development. Ideal candidates are self-motivated problem solvers with a solid understanding of technology and software development. Strong communication skills, both written and visual, are essential, as you’ll be creating executive-level presentations and translating complex concepts into clear, persuasive narratives.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job DescriptionSupports one or more line of business initiatives to understand, analyze, develop and implement key line of business solutions that will drive business objectives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.Understands the business problem, identifies complex issues and prepares and executes a planned approach for one or more line of business initiatives.Defines and obtains data collection, research and reporting activities for assigned line of business initiatives. Conducts research, analyzes and recommends solutions for key initiatives.Works with key decision makers to ensure cross-business and cross-functional alignment and synergy.Serves as subject matter resource and advocate that understands and implements best practices and learning plans to meet business objectives.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.Preferred SkillsBusiness Development, Business Intelligence (BI), Business Technology Strategy, Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Software Engineering, Strategic Planning, Technology StrategiesCompetenciesAccuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving, Strategic ThinkingWork ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Pay TransparencyBase Salary: $63,750.00 – $116,875.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 06/03/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, inc