Product Analyst (Product Owner, End to end product mgt, Stakeholder Management, Agile Execution, Jira, AI‑assisted Product Support) (3-5 years experience)
at Visa
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About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.Job DescriptionWe are seeking a Product Analyst to support the delivery and continuous improvement of Visa’s sales enablement and contracting platforms. In this role, you will partner closely with Product Managers, Product Owners, and Technology Leads to support backlog refinement, feature discovery and analysis, and stakeholder coordination for the Icertis Contract Lifecycle Management (CLM) platform.This role focuses on analysis, execution support, and delivery enablement, operating under the guidance of senior product leaders. The Product Analyst will help translate business needs into clearly defined requirements that improve sales effectiveness, streamline contract processes, and strengthen compliance across Visa’s global sales organization.Focus AreaAs a Product Analyst supporting the Icertis CLM platform, you will collaborate with business stakeholders and engineering teams to analyze requirements, document workflows, and support the delivery of well-defined product features aligned with Visa’s contracting and sales enablement roadmap.The role emphasizes execution, coordination, and quality, with opportunities to leverage AI-assisted tools and data insights to improve product clarity and delivery outcomes.Key Responsibilities:Backlog & Feature Delivery SupportSupport the refinement of user stories, acceptance criteria, and backlog items by analyzing requirements, clarifying scope, and incorporating guidance from senior Product Managers, Business Stakeholders and Technology LeadsAssist with backlog grooming activities to ensure work items are clear, well-scoped, and ready for implementation in a timely manner.Maintain accurate and up-to-date documentation within Jira, Wiki and related product tooling documentationStakeholder CollaborationPartner with Legal, Sales, Operations, and Technology stakeholders to document and analyze business requirements, process flows, and functional needsHelp translate business inputs into clear, implementable product requirements while identifying gaps, dependencies, and risksSupport ongoing stakeholder communication by providing status updates, summaries, and clarifications as neededTechnology Team CollaborationWork closely with engineering, QA, and data teams to support feature development, testing, and release readinessAssist with requirement walkthroughs, validation of acceptance criteria, and review of delivered functionalitySurface issues, risks, or requirement gaps to Product Managers and Technology Leads for resolutionAI-Assisted ExecutionLeverage AI-assisted tools (e.g., Copilot, ChatGPT) to support requirement refinement, documentation quality, analysis, and delivery efficiencyUse AI tools to summarize inputs, identify inconsistencies, and accelerate routine product support tasksDelivery & Quality SupportParticipate in sprint planning, demos, and retrospectives to support delivery executionSupport quality by drafting clear acceptance criteria, assisting with validation of delivered features, and escalating gaps or concerns as neededHelp ensure delivered functionality aligns with documented requirements and expected outcomesProduct & Domain Knowledge DevelopmentBuild working knowledge of Visa’s contract lifecycle management processes, Icertis platform capabilities, and relevant compliance considerationsDevelop familiarity with Visa’s sales enablement ecosystem, contracting workflows, and governance standardsThis is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. QualificationsBasic Qualifications:2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)Preferred Skills:3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)2–3 years of relevant experience with a Bachelor’s degree, or 2–3 years with an Advanced degreeExperience supporting product management or product owner activities in an Agile environmentFamiliarity with enterprise platforms, SaaS products, or workflow-driven systems (CLM experience a plus)Demonstrated ability to collaborate effectively across business and technology teamsStrong analytical, documentation, and communication skillsExperience translating business processes into functional or technical requirementsExposure to Icertis CLM or similar contract management platformsHands-on experience using AI-assisted tools for documentation, analysis, or backlog supportFamiliarity with Agile practices (Scrum / Kanban) and tools such as JiraAbility to analyze feature options and highlight trade-offs related to scope, risk, compliance, and effort within established guardrailsVisa is an EEO EmployerQualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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