Product Support Specialist, Joint Replacement (Molise e Campania)

Work Flexibility: Field-basedLocation: NapoliTerritory: Campania and MoliseType: Field-basedTravel: ~80% (including occasional overnights)The Job’s MissionAt Stryker, we’re looking for a Product Support Specialist – Joint Replacement & Robotics (Mako Robotic-Arm Assisted Surgery System) to join our expanding Orthopaedics team in Southern Italy.This is a high-impact, hands-on clinical role at the intersection of surgery, innovation, and robotics. You will work directly in the operating room supporting both traditional joint replacement procedures and robotic-assisted surgery using the Mako Robotic-Arm Assisted Surgery System platform, enabling surgeons to deliver more precise, personalised and consistent outcomes for patients.You will play a critical role in accelerating the adoption of robotic-assisted surgery across Southern Italy, with a strong focus on building clinical confidence, driving procedural excellence, and supporting the expansion of a next-generation surgical ecosystem.Joint Replacement Portfolio: https://www.stryker.com/us/en/portfolios/orthopaedics/joint-replacement.htmlMako: Mako SmartRobotics Overview | StrykerWhat You Will DoProvide on-site clinical support in the operating room for both conventional and robotic-assisted joint replacement procedures using Mako Robotic-Arm Assisted Surgery SystemAct as a key clinical expert during robotic-enabled procedures, ensuring smooth workflow and surgeon confidenceDeliver hands-on training to surgeons, theatre staff, and wider hospital teamsSupport adoption and expansion of robotic surgery programs across your territoryBuild strong, trusted relationships with surgeons and hospital stakeholdersPartner closely with Sales and Regional Management to execute territory strategy across Southern ItalySupport product evaluations, clinical trials, and robotic demonstrations in theatreOrganize and deliver workshops, cadaver labs, and structured training programsManage consignment stock and theatre inventory with precision and accountabilityIdentify customer needs and contribute to identifying new growth opportunitiesMaintain structured territory planning (daily, weekly, monthly execution discipline)Minimum RequirementsBachelor’s degree in a scientific, medical, or technical field2+ years of experience in healthcareExperience in orthopaedics strongly preferredFluent Italian (C2) and strong English (minimum B2)High willingness to travel extensively across Southern Italy, including overnightsPreferred ExperienceExposure to orthopaedic implants or joint replacement proceduresExperience in operating room environments (scrub-side or support roles)Familiarity with robotic-assisted surgery or digital OR technologies (strong advantage)Experience in regulated environments (e.g., tenders, procurement processes)Commercial mindset or previous exposure to sales-driven environmentsWhat Makes You Successful in This RoleStrong presence and credibility in the operating room, especially in high-pressure surgical environmentsNatural ability to support and influence surgeons during complex proceduresCuriosity and enthusiasm for robotics and digital surgery transformationHands-on, problem-solving mindset with strong execution disciplineAbility to balance autonomy with structured territory planningResilience, adaptability, and energy in a fast-paced field environmentTraining & DevelopmentStructured onboarding including advanced training on Mako Robotic-Arm Assisted Surgery SystemOpportunity to become a certified Mako clinical specialistInternational training exposure and cross-market collaborationContinuous development within a global MedTech leaderWhat We OfferCompetitive salary and performance-based bonus structureCompany car and fuel cardStrong career progression opportunities (local and international)High-performing, collaborative team cultureExposure to one of the fastest-growing areas in orthopaedic surgery: roboticsWhy Join StrykerAt Stryker, we impact over 150 million patients annually by combining innovation, technology, and people.This role places you directly at the centre of that mission—bringing robotics into the operating room and helping shape the future of orthopaedic surgery in Italy.Travel Percentage: None