Director, Global QSE Competencies
at The Coca-Cola Company
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Job Description Summary: Role: Director, Global QSE Competencies Function: Corporate Quality, Safety & Environment (QSE) Geography: Atlanta (AOC) or Singapore OU Office Reports To: Vice President, Global QSE Governance & Competencies Role Level: Director Role Purpose The Director, Global QSE Competencies leads the design and deployment of enterprise-wide QSE competency building to enable consistent, high-quality execution across the system. The role defines the QSE competency model, builds a fit-for-growth learning ecosystem, and drives adoption of digital learning and knowledge platforms. This role translates enterprise strategy, governance requirements, and risk insights into practical capabilities, ensuring the skills, tools, and knowledge required to deliver safe, compliant, sustainable and high-quality outcomes. It also strategically leads and embeds QSE communication and change management frameworks to accelerate adoption and sustain capability uplift. Scope & Impact Enterprise owner of QSE competency model, learning ecosystem, and capability roadmap Direct impact on system capability, speed of learning, and execution consistency across OUs and bottlers Enables “feedback to capability” loop by translating governance, audit, and risk insights into targeted learning interventions Drives digital adoption and value realization for learning and knowledge platforms (e.g., Thrive, KORE) Strengthens readiness for growth, transformation, and M&A integration through capability uplift Single point of accountability for strategic QSE communications, ensuring alignment with enterprise priorities and consistent, credible messaging across regions and platforms Leads both strategy and execution Communications and change management to strengthen engagement, drive global alignment, and elevate QSE visibility and influence internally and externally Key Responsibilities 1. QSE Competency Model & Strategy Define and evolve the enterprise QSE competency framework, aligned to business priorities and risks Develop and execute a multi‑year competency strategy and roadmap Establish scalable competency standards by role, level, and market maturity Ensure alignment with Tiered Governance / Bottler Maturity expectations 2. Learning Ecosystem & Programs Design and lead a globally consistent, digitally enabled QSE learning ecosystem Own/integrate curriculum for SME led, content (i.e. KORE Master Classes) & structured learning pathways Lead QMS training strategy, including, capability development, documentation training and standards adoption Drive learning programs optimization (i.e. Thrive, etc) to improve engagement and effectiveness Embed metrics to track capability uplift and learning impact 3. QSE Knowledge Sharing Platform Define strategy and lead execution of the QSE knowledge sharing platform Drive adoption, usability, and value realization across the system Ensure single source of truth for QSE knowledge and QMS documentation, including: Document governance and lifecycle management Version control and content integrity Enable faster knowledge transfer and reuse of best practices 4. Communication & Change Management Strategies and Execution Frameworks Lead QSE communications strategy in partnership with program execution teams Develop and maintain an annual QSE communications strategy aligned with enterprise business priorities, risk focus areas, and culture initiatives Define key QSE narratives, messaging frameworks, and communication priorities for global audiences that incorporate annual KPI dashboards and Big Rocks Identify proactive communication opportunities to reinforce prevention, compliance, and continuous improvement mindsets based on current performance Build and deploy a change management framework and capabilities to support effectiveness of sustainable: Governance transformation, Capability rollout, Digital adoption, etc. Define clear narratives, engagement rhythms, and stakeholder activation plans Ensure consistent messaging and alignment across global teams, OUs, and bottlers Define, track and continuously improve communication and change management success measures (engagement, reach, clarity, adoption) 5. Mergers & Acquisitions Capability Integration Support QSE due diligence and integration for M&A initiatives Assess capability gaps and readiness risks in target organizations Lead capability onboarding plans to ensure rapid alignment to KORE standards Enable scalable integration of learning, tools, and knowledge platforms 6. Continuous Improvement & Insights Loop Establish closed-loop learning systems linking: Audit findings, Risk signals, Performance outcomes, capabilities and change management success metrics and learning outcomes. Translate insights into targeted capability interventions and program updates. Drive continuous improvement of learning content, platforms, and delivery models. Critical Capabilities Enterprise influence and stakeholder management: Ability to align diverse stakeholders without direct authority Systems and strategic thinking: Understand interconnections between governance, risk, and capability building Digital mindset: Leverage platforms and data to scale learning and insights Data-driven decision making: Use metrics and insights to drive adoption and effectiveness Executive communication (written & spoken): Clear, concise storytelling to senior leadership and global audiences Change leadership: Ability to drive adoption in a complex, matrixed system Program Management: Strong program leadership and disciplined execution Human-Centered Design (designing for the needs of end-users): Learning Design and Development Network leadership: Leading networks and fostering learning culture Additional Behaviors: Growth Mindset Bias to action and ability to get things done Collaboration and co-creation Agility and flexibility to pivot quickly to adapt to dynamic business needs Success Measures Globally consistent QSE competency model and learning ec
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