Territory Manager, Middle Market Business Development - Commercial Lines (Insurance Production Underwriter - Southern California)

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.This Territory Manager will be responsible for maintaining and driving Commercial Middle Market Business within our Custom Solutions organization.  This role has direct responsibility for both a defined renewal book and a set new business goal, including personal underwriting authority and accountability.Territory: Southern CaliforniaThis is a Work-From-Home (WFH) position involving approximately 25% travel to agency partners. Strong preference for the selected individual to be located directly within the respective territory; most ideally, this individual will physically reside in the LA / Orange County metro area. Qualified candidates must possess:Commercial insurance underwriting experience (with authority)Production & Agency Management orientationThe most ideal candidates will also have:Existing agency/broker relationships in the territoryMulti-Line underwriting experience within Middle Market accountsIndustry segment experience in Manufacturing, Wholesale/Distribution, Food Service & Accommodation, and/or RetailRelevant insurance designations (CPCU, CIC, AU, etc.), or coursework towards them, are a plus.This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the Stem OPT Extension program.#LI-MS1#LI-REMOTEJob Description SummaryOn our team, we look for that rare professional who is both analytical and a relationship-builder. Those who can combine those talents with their entrepreneurial drive and own and manage their territory can thrive and grow with us. If this sounds like the opportunity you've been looking for, we want to hear from you!As a Middle Market Territory Manager, you'll market, manage and underwrite commercial business through select agencies or brokers. We'll count on you to drive profit and premium to meet financial goals and objectives through development, negotiation and implementation of business plans.Job DescriptionKey Responsibilities:Monitors market conditions, competitive landscape and confirms information gathered within market space. Researches risk, environment and other factors needed to win accounts.Analyzes quality and quantity of risks underwritten and prepares reports accordingly. May review agency books of business as well as profit/growth results and trends to recommend and implement action plans. Analyzes regional underwriting performance experience, identifies problems on a territory level and proposes action plans to resolve those situations.Achieves production, profitability and service objectives. Quotes, prices and underwrites new and renewal policies and endorsements, primarily for complex or service sensitive accounts. Monitors risk selection and pricing decisions for entire agency plant, both on a book of business and individual account level basis. Decisions require review of multiple variables, using agency relationships, inspection reports and evaluation of exceptions. Reviews for acceptability and handles those within authority using company underwriting guidelines and standards.Manages workflow and intricacies of underwriting assigned work using company tools and systems. Ensures file handling quality and workflow efficiency. Manages large, complex work and coordinates work with and through others to meet service level agreements. Effectively influences activities of Middle Market Underwriting Team to facilitate the successful delivery and execution of select agency business plans.Drives robust agency business planning to deliver detailed performance plans with actions, account abilities and scheduled performance checkpoints. Ensures territorial objectives to maximize profit and pipeline management. Proactively finds opportunities for all lines of business and refers to appropriate business leaders. Plans and coordinates efforts regarding new business, renewals, service plans, etc. Identifies prospects and recommends new agency appointments.Markets Nationwide products and services to help drive agency and company results. Assists agency with strategies for pipeline management, producer development and developing business in targeted industries and preferred markets. Assesses accounts and develops business propositions that win the business.Consults with agents and internal partners to develop business solutions. Shares understanding of organizational capabilities and opportunities to improve the value of relationships. Consults regarding the appetite, acceptability, terms, conditions, pricing and sales techniques of large or unique businesses. Provides industry trend observations to leadership. Consults with agencies regarding risk management and coverage options and to improve retention and profitability.Communicates with agencies to establish the company as the provider of choice for the territory for all enterprise products with an emphasis on commercial lines. Communicates product, technology changes and company objectives. Communicates market intelligence to agencies and leadership. Completes agency visits to develop new accounts, service existing accounts, review agency performance and improve agency relationship. Develops and maintains strong business relationships with agencies, producers and key groups.Leads delivery of appropriate customer service levels. Follows up and ensures proper handling of customer service requests.Ensures that tools, training and support are in place to position agencies and territory for success. Identifies and communicates training needs