Senior Manager, Compliance- Agentic Commerce

About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.Job DescriptionMonitor and review cardholder prompts submitted to AI agents for potential AML, sanctions, terrorist financing, or prohibited-use risksAnalyze large-scale transactions, prompt, and behavioral data to identify suspicious activity and strengthen detection capabilitiesLead complex investigations and maintain clear, accurate, and comprehensive documentation of findings and case actionsDevelop and maintain controls, review protocols, and escalation procedures to support timely alerting, investigation, and regulatory complianceHelp shape policies, standards, and procedures governing acceptable AI use, prohibited prompts, and agent conductEscalate suspicious activity through established internal case management and compliance processesCollaborate with Product, Risk, Legal, and other cross-functional stakeholders to address AML concerns and implement risk mitigation measuresRecommend and drive improvements to compliance tooling, evaluation frameworks, and governance modelsPerform additional responsibilities as neededThis is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.  Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.QualificationsBasic Qualifications:8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhDPreferred Qualifications: • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD• Strong knowledge of AML and sanctions laws, regulations, and regulatory expectations, including Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC, and related financial crime compliance frameworks• 5+ years of experience in AML, sanctions, or financial crimes compliance preferred• 3+ years of experience in transaction monitoring, investigations, or suspicious activity detection• Strong analytical, investigative, and problem-solving skills, with demonstrated sound judgment and logical reasoning• Ability to draft clear, concise investigative summaries and communicate findings effectively to stakeholders• Experience with AI systems, AI governance, or emerging technology risk is a plus• High level of proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word• Strong organizational and recordkeeping skills, with exceptional attention to detail• Ability to work effectively under pressure, manage multiple priorities, and operate both independently and collaboratively in a fast-paced environmentU.S. Applicants OnlyThe estimated salary range for this position is $149,800.00 to $ 240,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.Work HoursVaries upon the needs of the department.Travel RequirementsThis position requires travel 5-10% of the time.Mental/Physical RequirementsThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO EmployerQualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.