Director (Mainframe and GGS)
at Visa
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About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.Visa will accept applications for this role until at least 06-30-2026Job DescriptionJob SummaryLeads software development teams in delivering secure, scalable, high-quality applications and enhancements to existing applications. Oversees the execution of the full software development lifecycle—from backlog refinement through build, test, deployment, monitoring, and iteration—ensuring delivery meets business priorities, regulatory requirements, and ethical standards. Drives disciplined development practices and continuous improvement to optimize delivery speed, quality, and resilience.Ensures development work integrates responsibly with AI/ML capabilities—including Generative AI and Agentic AI coding—and that all outputs adhere to established data governance, model explainability, and financial regulatory compliance standards. Acts as a leader for engineering teams, removing blockers, enabling productivity, and fostering an inclusive, high-performance culture. Coaches and develops engineers to adapt to evolving tools, frameworks, and AI-driven workflows. Partners closely with product managers, QA, risk, compliance, and security functions to deliver safe, transparent, and customer-centric solutions. While primarily a leadership role, may spend up to 50–65% of time in hands-on coding, code reviews, and technical prototyping to guide best practices and maintain technical credibility.All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.Key Responsibilities:Build and maintain a high performing team based in Denver by hiring and retaining the right talent in the right roleWork collaboratively with peer development groups and QA to ensure target delivery dates are metDevelop and empower direct reports to make appropriate technical decisionsActively manage resources to maximize productivity and optimize cost in alignment with forecast modelsGuide requirements gathering, feedback incorporation, and actionable metrics to assess delivery feasibility and reviews gaps in acceptance criteria.Oversee translation of user requirements into system designs, ensuring alignment with business strategy and formalizing best practices.Lead system architecture discussions, interprets findings from investigations, and owns design decisions for complex products.Oversee project plans, release plans, and estimation processes, addressing escalated issues and removing technical obstacles.Manage development resources on the IBM Mainframe Settlement and Reporting AND GGS applications, by setting clear business and technical expectationsWork collaboratively with a cross functional team of management, architecture and senior development staff based in the US and Bangalore to develop broadly acceptable solutions.Set resource goals and delegate project workCreate management reports and make recommendations with regard to problem Identification and resolutionTake complete responsibility of the full life cycle of projects assigned and oversee software release implementations when requiredDemonstrate Visa’s core values and maintain a positive and open demeanorFoster a culture of teamwork, collaboration and mentoringIdentify process improvements and/or ineffective use of project hours and resourcesGenerate innovative ideas, solutions, and opportunities to contribute to Visa's, DPS service’s and project’s successWork with the management team, Operations and support, on day-to-day activities to ensure service excellenceProvide technical expertise to resolve major incidents, ensure teams have resources to respond to incidents, and shares learnings to prevent recurrence.Manage team decisions around developer tools, oversee selection and enhancement of tools, and share best practices for complex products.Identify and develop engineering talent, ensure team skills support business goals, and disseminates knowledge to improve product reliability and performance.This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.QualificationsBasic Qualifications:10+ years of relevant work experience with a Bachelor’s Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience.Preferred Qualifications:12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhDExperience in leading software engineering teams in fintech, payments, or banking technologies/software systems.Experience in a leadership role with direct reports.Experience in requirements gathering, system design, and architecture for complex software solutions.Experience in code development, review, and debugging for enterprise-scale applications.Experience in incident response and resolution for software engineering teams.Experience in talent management, coaching, and engineering development.Strong knowledge of IBM Mainframe technologyPrior experience with Golden Gate Software or other similar replication/middleware technology8 or more years of experience in a software development or related role7 or more years of experience in a Technical Management/Lead role7 or more years of prior experience working with a Settlement
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