Social Analyst (Social Intelligence & Listening)

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.  Hasbro is seeking a highly skilled Social Analyst with deep expertise in social data, listening, and audience intelligence. This role sits at the intersection of analytics, cultural insight, and franchise strategy—transforming real-time and longitudinal social signals into actionable recommendations that shape marketing, product, and storytelling decisions.  You will not only report on performance, but actively inform upstream decision-making across franchises, licensed consumer products, media planning, and PR. This is a high-impact role for someone who can translate complex social data into clear narratives that influence both campaign optimization and long-term brand development (2–3-year horizon).    Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA.   A day in the life of a Senior Analyst Logistics:   What You’ll Do:   Social Intelligence & Listening    Lead always-on social listening programs to uncover audience behaviors, cultural trends, and emerging opportunities across Hasbro brands and franchises   Facilitate bi-weekly social listening stand-ups, synthesizing real-time insights into clear, actionable takeaways for cross-functional teams   Identify whitespace opportunities, unmet audience needs, and signals that inform content planning as well as franchise development and licensed product innovation     Analytics & Reporting    Own and deliver monthly social health reports across channels, highlighting performance trends, risks, and opportunities   Produce campaign pulse reporting (24-hour, 7-day, and wrap reports) with actionable recommendations to optimize in-flight and future campaigns   Develop and present quarterly cross-brand learning agendas and resulting best practices, translating insights into strategic implications for stakeholders   Strategic Influence & Upstream Impact    Inspire and enable reactive social content, rooted in what our fans and communities care about, building relationships beyond transactional purchases  Shape media planning and brief responses by integrating audience insights, platform behaviors, and cultural context   Support PR and announcement strategy (e.g., major franchise reveals) with predictive and reactive social insights  Partner with franchise, licensing, and brand teams to bring social insights upstream into 2–3 year franchise planning and canon development   Inform licensed consumer product (LCP) prioritization, identifying opportunities to revive or scale IP based on audience demand signals     Tooling & Data Stewardship    Own governance and optimization of social analytics tools (e.g., social listening platform & social analytics tools), ensuring data accuracy, taxonomy consistency, and scalability   Drive continuous improvement in dashboards, listening queries, reporting frameworks and new ways of working  Iterate and scale AI-forward workflows in analytics processes to maximize impact and increase time spent on higher order tasks  Be a strategic thought leader in managing listening platform relationships to ensure early access to new capabilities and best-in-class partnership    What You’ll Bring    5–8+ years in social analytics, digital intelligence, or consumer insights   Deep expertise in social listening platforms (Sprinklr preferred) and large-scale data interpretation   Experience supporting entertainment, gaming, toys, or franchise-based brands strongly preferred   Ability to translate data into compelling narratives and strategic recommendations  Strong understanding of platform dynamics, fandom culture, and internet trends   Experience influencing cross-functional stakeholders (marketing, PR, product, licensing, etc.)   Comfort working across both real-time reporting and long-term strategic analysis   Strong background in social listening query development and insight synthesization  The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.Pay Range$81,700—$122,500 USDEmployees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development  Exclusive Perks     Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.