Regional Clinical Service Manager, CAS - Austin/San Antonio, Texas

We anticipate the application window for this opening will close on - 3 Jun 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeWe are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.Cardiac Ablation Solutions offers cardiac mapping and ablation solutions to treat patients with abnormal heart rhythms. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of cardiac arrhythmias, enabling clinicians to perform procedures with superior outcomes.                    Collaborates with key stakeholders to coordinate, develop and execute clinical strategies to achieve short- and long-term business objectives within region as it relates ablation solutions activities and program.  Drive execution of key CAS initiatives to achieve Group, OU and Regional level goals.  Maximize regional personnel performance by managing, developing and motivating clinical support employees to deliver unsurpassed patient care, physician/AHP support and technical expertise in the hospital, and other care settings.This position will require up to 50% travel within their dedicated territoryPrimary ResponsibilitiesClinical Support LeadershipLead all regional clinical support related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional clinical guidancePartners with sales team to drive key clinical support initiatives and provide assessments via periodic business reviews that highlight the value of Medtronic ablation clinical support to our customersWork with regional leadership to align resources based on business priorities and appropriate clinical support demandsLead and drive changes focused on strengthening of EP acumen, prioritization of understanding and implementation of expanded EP ablation solutions to the customer, and customer engagementCollaborate with sales team and additional key stakeholders to coordinate and execute strategies to achieve ablation solution expansion business objectivesPeople ManagementProvide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary.Leads regional Clinical Specialists to execute on key goals and objectivesAssist employees with goal setting, performance reviews, and individual development planning (IDP’s).Responsible Clinical Specialist recruiting and hiring.  Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.Sales SupportUnderstands national, regional and territory sales objectives.  Works in partnership with account managers and CAS Regional Manager to achieve/ exceed goalsServes as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and supportPromotes the safe and effective use of Medtronic CAS products and related procedures.Business OperationsBusiness Discipline:  Sales support, MPX reports, credentialing, expense management, data privacy, warranty creditsEnsure efficient, effective use of inventory, expenses and assetsTechnical Support/ Clinical SupportRepresents Medtronic CAS during ablations procedures to provide clinical guidance, technical assistance, and customer engagementReceives technical inquiries by customers and team.  Researches and supports resolution for solutions to questions or problemsEducational SupportPartner with education team and internal resources to facilitate and lead the training of new and tenured field personnelEducates and trains physicians, hospital personnel and office staff on CAS products and procedures. (e.g. one-on-one training sessions, in-service education programs, seminars and/or outside symposiums)Supports and provides training and resources for hospital staff to enable them to conduct training for their personnelRequired QualificationsBachelor’s Degree with 5 years of relevant experience or advanced degree with 3 years of relevant experience.Preferred QualificationsExperience within Electrophysiology (sales, clinical, etc.)Management experience (sales, clinical, training, etc.)Additional Job Requirements  Environmental exposure to infectious disease and radiation   Are required to be within their assigned territory each day to be available as unscheduled needs arise   Will on occasion be required to travel outside of their assigned territory and possibility overnight   Must be able to drive approximately 25-50% of the time within assigned territory and may require overnight travel.  Must have a valid driver’s license   Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers    Must be able to stand/sit/walk for 8 hours a day  ​Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.    For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of