Director, CPSO Tier/STEM & APAC/Intercon Regional S&OP Lead

Working with UsChallenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.The Director, CPSO Tier/STEM & APAC/Intercon Regional S&OP Lead is responsible for the coordination, process improvement, and execution of two core Supply Chain planning processes — Tier/STEM issue management and Regional S&OP — across the GPS organization for the BioPharma portfolio. The role also leads the annual Supply Chain Segmentation process.Key Responsibilities:Tier/STEM Orchestration: Proactively identifies supply issues that impact patients and/or key business drivers. Aligns content and escalation level with GSC/GPS Leaders, then manages the communication and publication of issue management to Senior Leaders on a regular basis. Ensures supply sites maintain feasible mitigation plans with timely and consistent updates.APAC & Intercon Regional S&OP: Leads the execution of APAC and Intercon Regional S&OP meetings, documenting supply chain gaps, resolutions, and recommendations for Executive review. Coordinates the Market S&OP process within the CPSO team to drive supply chain and commercial strategies and decisions at the Market, Regional, and Enterprise levels.Supply Chain Segmentation: Leads the annual Supply Chain Segmentation process, including regional and global assessments, maintenance of exception rules, and management of the off-cycle process. Drives alignment on final Segmentation recommendations with CPSO Leadership and ensures cross-functional endorsement from GSC and Commercial partners.Tier/STEM OrchestrationTriages and consolidates supply issues across Global Supply Chain and Global Business Units, ensuring appropriate priorities are assigned and processes are followed to drive rapid resolution.Ensures supply issues and resolutions are communicated and escalated to the appropriate forums in accordance with defined escalation pathways, enabling proactive risk management.Provides regular issue status reports to senior GPS and commercial leaders, highlighting progress toward resolution and risks associated with issues that are disrupting — or have the potential to disrupt — product supply.Directs teams to conduct thorough root cause analyses and puts mitigation steps in place to prevent recurrence.Leads regular supply issue reviews to track progress and hold teams accountable for timely resolution. Conducts periodic analysis of recurring issue themes to identify systemic ways-of-working gaps and drive sustainable improvements.Ensures robustness in system-identified supply risks (backorder, anticipated backorder, low stock) with clearly defined roles, responsibilities, and review cadence.Participates in cross-functional supply and demand forums to monitor and respond to potential supply disruptions.Continuously evolves the issue management process to strengthen cross-functional connectivity, improve accountability, and build mechanisms that drive resolution at the appropriate organizational level.APAC & Intercon Regional S&OPEstablishes and maintains a seamless, systematic cadence and flow of information between Market S&OP and Regional S&OP meetings.Executes Regional S&OP meetings, including generation of reports and metrics, documentation of supply chain gaps and resolutions, and preparation of recommendations and agendas for Executive meetings.Coordinates all meeting logistics, including scheduling, agenda definition, material preparation, meeting minutes, and action item follow-up. Ensures supply chain constraints are communicated clearly and early to inform appropriate allocation decisions.Maintains a comprehensive understanding of global supply and demand dynamics, proactively communicating risks when changes in one market may impact others.Partners with Demand & Supply Planning to drive plan quality, promote S&OP best practices, and improve forecast accuracy and related metrics.Participates in Demand Consensus Meetings, directly or via recording, to maintain visibility into demand signals.Ensures supply issues and resolutions are cascaded through appropriate forums in line with defined escalation pathways.Contributes to strategic portfolio segmentation decisions, leveraging knowledge of historical supply chain gaps and improvement opportunities.Attends Regional Finance and Budget Reviews to ensure team adherence to budget plans.Identifies gaps in the existing S&OP process and develops continuous improvement plans aligned with business priorities.Trains and coaches stakeholders on S&OP roles, responsibilities, and expectations to ensure process alignment and effectiveness.Collaborates with the CPSO Regional Heads to maintain alignment on business priorities, performance, and challenges related to Regional and Executive S&OP.Leads the deployment and training of advanced S&OP reporting tools, with a focus on integrating the S&OP module within the Rapid Response framework and comparable systems.Serves as backup for the Executive S&OP Execution Lead.Supply Chain SegmentationPartners with CPSO and BI&T to align on process and tool assumptions, ensuring annual and off-cycle segmentation processes are executed effectively.Works with CPSO Regional Leads to collect inputs, revie