Specialist IS Business Systems Analyst

Career CategoryInformation SystemsJob DescriptionJoin our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best Workplaces™ ranking by Great Place to Work® in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201–500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture.We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more.Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients.What we do at AMGEN matters in people’s lives.Specialist IS Bus Sys AnalystLIVEWHAT YOU WILL DOThe role leverages domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the development teams. This role involves working closely with developers, Business Product Owner and other business analysts to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT Systems.You will specifically focus on Global Commercial Data & Analytics capabilities and be responsible for ELMAC & JAPAC (OUS) regions. Amgen is using fully integrated and best in class technologies, including AWS Redshift, Databricks, Airflow, GitLab, and Informatica (Data Integration technologies) to rapidly deliver incremental value and accelerate time to market.This role will collaborate with cross-functional teams (Global Commercial Organizations, data engineering and other Product Owners and leaders) to co-design, upgrade, and implement data management capabilities.This role will be responsible for technical development of a highly talented team that delivers high-end and innovative technologies.Roles & Responsibilities:Collaborate with our Business and technical team to maintain an efficient and consistent process, ensuring high quality deliverables from the team.Ensure delivery of your team activities each sprint and completion of features each quarter.Work with Product Managers and customers to define scope and value for new developments.Collaborate with cross-functional teams to identify data product enhancement opportunities.Perform data analysis, troubleshoot issues, and support system implementation and maintenance.Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team. Plan activities each sprint, following SAFE methodology.Support the development team throughout sprint execution by ensuring requirements are clear, addressing questions, and proactively removing blockers.Develop and execute effective product demonstrations for internal and external stakeholders.Maintain accurate and robust documentation of business requirements, user stories, processes, and changes in Confluence.Document and report defects and issues identified during testing, and work with development teams to resolve them.Maintain and ensure the quality and completeness of user stories in Jira.WINWHAT WE EXPECT OF YOUBasic Qualifications and Experience:Master’s degree with 6+ years of experience in Life Science/Biotechnology/Pharmacology/Information SystemsExpertise in a scientific domain and related technologyProven analytical, data-driven problem-solving skillsProven excellence in interpersonal skills, multitasking, persuasion, negotiation of critical issues, a strong attention to detail, and understanding of business complexityAffinity to work in a DevOps environment and Agile mind setAbility to work in a team environment, effectively interacting with othersAbility to meet deadlines and schedules and be accountableFunctional Skills:Experience in writing user requirements and acceptance criteria in agile project management systems such as JIRAExperience in managing product features for PI planning and developing product roadmaps and user journeysTesting and validating that user stories delivered are corresponding to business expectationsAble to communicate technical or complex subject matters in business termsSoft Skills:Excellent communication and collaboration skillsAble to work under minimal supervisionExcellent analytical and gap/fit assessment skillsStrong verbal and written communication skillsAbility to work effectively with global, virtual teamsHigh degree of initiative and self-motivationAbility to manage multiple priorities successfullyTeam-oriented, with a focus on achieving team goalsTechnical Skills:Experience with / understanding of ETL toolsExperience with / understanding of dashboard tools (preferably Tableau)Good level of SQL understandingJira (Align) & Confluence experience (good to have).Experience in DevOps, Continuous Integration, and Continuous Delivery methodologyTHRIVEWHAT YOU CAN EXPECT OF USVast opportunities to learn, develop, and move up and across our global organization.Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.Flexible work arrangements.APPLY NOWObjects in your future are closer than they appe