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Global Customer Data Platform (CDP) Integration Mgr

at Amgen

AmgenPortugal - LisbonPosted 2026-06-01
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Job description

Career CategoryMarketingJob DescriptionJoin our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best Workplaces™ ranking by Great Place to Work® in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201–500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture.We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more.Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients.What we do at AMGEN matters in people’s lives.GLOBAL CUSTOMER DATA PLATFORM (CDP) INTEGRATION MGRLIVEWHAT YOU WILL DOServe as the O-US business lead and primary point of coordination for the globally owned Customer Data Platform (CDP).This role represents International Markets in partnership with the Global CDP team to ensure O-US requirements are clearly captured, structured, and reflected in global roadmap and design discussions.While platform ownership resides globally, this role supports O-US business alignment by focusing on data management, audience definition, governance, and operational readiness. The role ensures that CDP capabilities are implemented effectively across O-US markets and that data models and processes are aligned with enterprise standards in collaboration with the Data & Analytics team.Key Responsibilities:Represent O-US in CDP governance and working forums as the primary operational interfaceGather, structure, and consolidate O-US market requirements before engagement with GlobalSupport prioritization discussions by translating business needs into clear data and use-case requirementsDrive audience definition standards across O-US markets, ensuring consistency and reusabilityPartner closely with Data & Analytics to align CDP data models, taxonomies, and governance standardsEnsure data quality, data flows, and integration points are clearly defined and documentedCoordinate across O-US markets to ensure readiness for releases and deploymentsSupport validation of delivered functionality against defined requirementsContribute to use-case deployment, testing, and adoption trackingMonitor compliance with data privacy, regulatory, and data governance standards across geographiesSupport value realization tracking and provide visibility on adoption and impactFacilitate continuous improvement through structured feedback to Global and IT partnersKey Interfaces:Global and US CDP platform ownersInternational Markets commercial and marketing teamsMarketing Execution Excellence and Field ExcellenceIT and Data & Analytics teamsGlobal Capability CentersO-US market representativesExternal technology partners (as required for implementation support)WINWHAT WE EXPECT OF YOUBasic Qualifications:Master’s degree and 3+ years of experience ORBachelor’s degree and 5+ years of experienceExperience in commercial operations, customer data, omnichannel enablement, or analytics in a global environment.Preferred Qualifications:Experience working in matrixed global organizationsUnderstanding of omnichannel commercial models outside the USExperience supporting enterprise platforms such as CDP, CRM, or analytics ecosystemsPractical knowledge of customer data management, segmentation logic, and governance principlesStrong collaboration skills across business and technical stakeholdersStructured and analytical approach to requirement definition and data alignmentSuccess Measures:Clear and structured O-US requirements and audience frameworksAlignment of CDP data models with enterprise Data & Analytics standardsQuality and governance of audience definitions across marketsSuccessful deployment and operational adoption of CDP capabilitiesEffective collaboration across Global, IT, and Data teamsDemonstrated contribution to commercial enablement through improved data managementTHRIVEWHAT YOU CAN EXPECT OF USVast opportunities to learn, develop, and move up and across our global organization.Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.Flexible work arrangements.APPLY NOWObjects in your future are closer than they appear. Join us.CAREERS.AMGEN.COMEQUAL OPPORTUNITY STATEMENTAMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation..Salary Range46,972.70 EUR - 63,551.30 EUR
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