Business Experience and Planning Specialist

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience and Planning Specialist within PNC's Technology Strategy organization, you will be based in Pittsburgh, PA, Strongsville, OH or Denver, CO. As a Business Experience and Planning Specialist, you’ll take center stage within the Technology Strategy team, helping shape the stories behind the initiatives that drive our enterprise forward. You’ll collaborate across a wide range of teams, uncover insights, and translate complex ideas into compelling, executive‑ready narratives. In this role, you won’t just connect the dots — you’ll bring clarity and purpose to strategic opportunities, evaluate business cases, craft high‑impact presentations, and clearly communicate why an investment matters for the future of the organization. Regular interaction with senior and executive leaders means your work will directly influence decisions at the highest level.We’re looking for someone who brings a blend of strategic thinking, analytical strength, and strong communication skills. If you have a background in strategic consulting or technology strategy — and you thrive in environments where you’re presenting bold ideas, simplifying complexity, and guiding leadership discussions — you’ll feel right at home. This role is ideal for someone who’s energized by collaboration, passionate about storytelling through data, and excited to help shape the direction of the enterprise.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job DescriptionProvides support and assistance for implementation and coordination of planning efforts for line of business initiatives.Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.Identifies more complex problems and provides advice and resolution in support of line of business initiatives.Partners with other departments or other functional areas in support of line of business initiatives.Independently provides data collection, research and reporting for assigned line of business initiatives.Recommends and delivers best practices and learning plans that meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.Preferred SkillsBusiness Development, Business Intelligence (BI), Business Strategy Planning, Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Software Development, Strategic Planning, Technical Strategy, Technology Strategy PlanningCompetenciesAccuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Planning: Tactical, Strategic, Problem Solving, Strategic ThinkingWork ExperienceRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Pay TransparencyBase Salary: $52,500.00 – $96,250.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 05/01/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.