PreService Coordinator
at Trinity Health
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Employment Type:Full timeShift:Day ShiftDescription:Posting Job DescriptionSchedule: Days, flex schedule. Includes Weekend on Call and holiday rotationWhat you will do:Works cross-functionally to assist the manager or supervisor in the operations & staffing of varied Patient Access areas & activities including but not limited to, registration, scheduling, financial clearance & emergency department.Coordinates & prioritizes patient flow to ensures smooth distribution of workload to the Patient Registration Representatives to expedite customer service, patient safety & patient throughput.Assists in the development of policies & procedures for patient information, wayfinding, office management, patient registration, financial screening, point of service collections, patient check-in processes & patient placement.Leads & coordinates the onsite orientation of new colleagues, is an active participant in the ongoing education of colleagues & makes recommendations to management regarding performance evaluations.What you will need: Minimum Qualifications:High school graduate or equivalent / GEDMinimum of three (3) years experience with competency in patient access, pre-service & / or registration experience.Ability to obtain a national certification in HFMA CRCR & / or NAHAM CHAA within one (1) year of hire.Additional Qualifications (nice to have):Previous Leadership Experience Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management & healthcare accounts receivable within the revenue cycle.Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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