Support Custodian S02, SCL Residential & Event Services - Multiple Positions Available

Student & Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellbeing, connection and belonging, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. We provide support and services to roughly 25,000 undergraduate, graduate, and professional students on multiple campuses in the U.S. and abroad.   Campus Life Enterprise Services (CLES) is the primary revenue-generating unit within Student and Campus Life. As a part of the larger CLES unit, and within Residential and Event Services (RES), the Student Center Facilities Support Team is responsible for the intensive and detailed custodial maintenance, event support and audio-visual (AV) support of Cornell’s Student Centers, and other assigned area(s). The Student Centers are active hubs around campus that allow students, and other members of the community, a way to experience Cornell’s thriving social scene by providing a great place to meet people, grab a bite to eat, or find a place to study. This team is driven by a passion for attention to details in order to provide an excellent customer experience.The Support Custodian SO-02 ensures the cleanliness and operational readiness of key public use areas; including lobbies, offices, classrooms, conference rooms, dining halls, restrooms, and other assigned community use facility spaces. Ensuring that our building users, visitors, and customers are able to enjoy clean and well-maintained community spaces is critical to the overall success of our business model, and the Support Custodian plays an essential role in assessing custodial maintenance needs and executing tasks that ensure that our high standards are consistently met.A successful SO-02 Support Custodian will regularly demonstrate effective interpersonal and customer services skills to effectively and clearly communicate with a variety of building guests and students. Consistently and effectively performing both highly-detailed and labor-intensive custodial support tasks will be indicators of success in the role. The successful support custodian will also demonstrate the ability to be creative and flexible at all times as schedules, shifts, locations, and daily tasks change rapidly to support special events or unforeseen circumstances.This job posting is for multiple positions. Location and schedule assignments will be based on business needs and include varying shifts. Position(s) may require nights/weekends/holiday coverage based on business needs.While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.This position is part of the United Auto Workers (UAW) union. The current rate of pay is listed in the collective bargaining agreement here: https://hr.cornell.edu/sites/default/files/2023-04/uaw.pdf and starts at $22.68/hour.Required Qualifications:High School diploma or equivalent with at least 1 year of relevant experience in a customer service field, or an equivalent combination of experience and education.Must be able to effectively read and write in English.Basic computer knowledge and troubleshooting experienceMust poses & maintain a valid NY State driver’s licensePhysical Requirements include: Able to lift 50 lbs. consistently throughout the shift moving tables, chairs, etc.Able to operate necessary power equipment (i.e. floor machines, vacuums, buffers, etc.)Able to climb an 8 ft. ladder.Able to stand for long periods of timeMust be able to work in all weather conditions and extreme temperatures for extended periods.Must be free of debilitating dust allergies, or have the ability to manage such allergy.Preferred Qualifications:Additional education beyond high school or additional experience in a custodial roleKnowledge and previous experience working in a Student Center, Event Center, and/or Conference Center operation preferred.Previous experience performing event setups (i.e. experience setting up tables, chairs, equipment, skirting, etc.) as well demonstrated proficiency in basic audiovisual supportNo relocation assistance is provided for this position. Visa sponsorship is not available for this position.   University Job Title:Custodian S02   Job Family:United Auto Workers   Level:S02   Pay Rate Type:Hourly   Pay Range:Refer to Union Pay Rates Link Below   Remote Option Availability:Onsite   Company:   Contact Name:Jana English   Contact Email:jb853@cornell.edu   Job Titles and Pay Ranges:Non-Union PositionsNoted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:Prior relevant work or industry experienceEducation level to the extent education is relevant to the positionUnique applicable skillsAcademic DisciplineTo learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.Union PositionsThe hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.Current Employees:If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.Online Submission Guide