User Experience (UX) Director - Coronary & Renal Denervation (CRDN)

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeOur Purpose The Coronary and Renal Denervation (CRDN) Operating Unit is dedicated to transforming care for patients with coronary artery disease and hypertension. We combine innovative devices, digital technologies, and artificial intelligence to support clinicians and improve patient outcomes worldwide. The work you do will impact patients globally and help support Medtronic’s mission of alleviating pain, restoring health, and extending life.Come for a job, stay for a career! A Day in The Life Of: The User Experience (UX) Director will lead the user experience vision for CRDN’s growing digital product portfolio while building and scaling a high‑performing UX organization inclusive of UX designers and UX researchers. This role is accountable for establishing foundational UX practices across the organization, defining how UX integrates into CRDN’s product development lifecycle, and ensuring consistent, high‑quality delivery across both insourced and coordinated outsourced work.You will engage deeply with clinicians, product leads, marketing, engineering, and system architects to design experiences that are intuitive, clinically meaningful, and aligned with CRDN’s regulatory and quality frameworks. You will also define UX strategy, operating model, staffing plan, and budget while supporting the incorporation of emerging digital and AI‑enabled capabilities in a safe, compliant, and purposeful way.The ideal candidate brings senior leadership experience running a significant UX organization, ideally within MedTech, and a proven track record delivering complex digital products for technical users in regulated environments.Responsibilities include the following and other duties may be assigned:UX Strategy & LeadershipOwn and evolve the UX vision and strategy for CRDN’s digital product portfolio, ensuring alignment with business priorities, clinical outcomes, and regulatory expectationsBuild, lead, and mentor a scalable UX organization including UX designers and UX researchersDefine team structure, roles, hiring plans, and onboarding approaches to support current and future product needsEstablish and manage the UX operating budget, including internal staffing and external vendor/agency spendManage and coordinate outsourced UX partners, ensuring quality, consistency, and integration with internal teamsSet clear expectations, goals, and success metrics for UX delivery and maturityUser‑Centered Design & ResearchEngage in clinical observations and interviews to understand real‑world workflows, tasks, and constraintsEnsure workflow‑oriented UX design across CRDN digital products, translating clinical insights, stakeholder inputs, and system constraints into interaction models and end‑to‑end product experiencesOversee and contribute to the creation of workflow diagrams, user journeys, wireframes, prototypes, and design specifications that clearly communicate intended behaviors and support high‑quality implementationEnsure usability research and validation activities are planned, executed, and documented appropriately across product lifecyclesCross‑Functional PartnershipPartner closely with digital product leads, engineering, marketing, clinical teams, and system architecture to shape product direction, align priorities, and deliver successful productsServe as a senior UX voice in product planning, roadmap discussions, and design trade‑off decisionsFacilitate collaborative design sessions, workflow reviews, and design critiques with cross‑functional partnersProcess, Standards & GovernanceEstablish UX processes, documentation standards, and experience guidelines that support consistency across CRDN’s digital ecosystemDefine how UX integrates into CRDN’s product development processes, including agile and dual‑track delivery modelsOversee the development and evolution of design systems and shared UX assetsInnovation & QualityIncorporate modern AI‑assisted design and prototyping techniques to accelerate concept exploration and iteration—while ensuring outputs remain clinically safe, clear, and aligned with regulatory expectationsEnsure usability testing is designed, executed, and reported at appropriate stages of development, from early concepts through summative validation, in alignment with Medtronic’s quality and regulatory policiesMentor teams on UX methods, workflow mapping, and effective design practices to elevate UX maturity across CRDNKey Skills & ExperienceBachelor’s or Master’s degree in Biomedical Engineering, Human Factors Engineering, Computer Engineering, UX/HCI, or related field.Extensive experience in MedTech or a regulated environment, including familiarity with complex workflows, usability engineering expectations, and associated documentation.10+ years of experience designing complex digital product experiences involving workflows, interaction design, and system‑level considerations (8+ years with Master’s degree)7+ years of managerial experienceProven experience leading and scaling a UX organization, including hiring, mentoring, and managing designers and researchersDemonstrated ability to manage UX delivery across both internal teams and external partnersStrong collaboration experience within agile or dual‑track product teams, working closely with clinical, engineering, and product leadershipExcellent communication skills with the ability to clarify design tradeoffs, resolve conflicting inputs, and drive alignment at senior levelsA portfolio demonstrating end‑to‑end UX leadership, workflow‑driven design, and complex system designProficiency with modern UX, research, and prototyping tools.Experience building or governing a design system or enterprise‑level UX standardsNice to HaveExperience designing clinician‑facing software or wo