Sr Analyst, Global Investigations

The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.Job Summary:This job will lead sensitive and high-risk financial crime investigations. You will perform deep-dive root cause analyses to identify risk mitigation opportunities for the company and its customers. Your responsibilities include leading presentations and briefings on investigative findings and root cause analyses. Additionally, you will effectively manage a case portfolio, ensuring timely conclusions of end-to-end investigations.Job Description:Essential Responsibilities: Lead sensitive and high-risk investigations, including conducting interviews of witnessesConduct deep-dive root cause analyses and identify opportunities to mitigate risk to the company and its customersLead presentations and briefings related to investigative findings and root cause analysisEffectively manage a case portfolio with a focus on timely conclusion of end-to-end investigationsDevelop and maintain familiarity with company products and services, and related dataBuild strong relationships with key partners and senior leadersEngage and collaborate with internal stakeholders as neededMaintain technical proficiency with several investigative tools and techniques, including both internal and external toolsShape and execute comprehensive, high-quality end-to-end investigations to identify complex fraud patterns, trends, and typologies impacting the company and its global user communityCommunicate findings concisely, accurately, and clearly to all levels of leadershipDrive investigations to a timely conclusion following the completion of a comprehensive analysis of information across multiple platforms and jurisdictionsConduct deep-dive root cause analyses that consider policy and product opportunities, and clearly and succinctly identify contributing factorsMinimum Qualifications:3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.Additional Responsibilities & Preferred Qualifications:Additional Responsibilities:Maintain current and developing expertise across the full range of financial crime typologies within the team's investigative mandate, including but not limited to: illicit drug manufacturing and trafficking, cryptocurrency-related fraud and illicit finance, elder financial exploitation, romance scams, wildlife trafficking, and other emerging and evolving threat areas as identified by the team or relevant external intelligence sources.Identify, manage, and investigate large interconnected networks spanning multiple products, entities, and jurisdictions; synthesize complex data into coherent investigative narratives and strategic insights that inform policy, product, and control enhancements.Operate with a high degree of autonomy and sound judgment, providing data-driven findings that support actionable risk mitigation strategies at both operational and strategic levels.Efficiently and effectively report complex matters across multiple regulatory regimes and reporting frameworks, including the filing of Suspicious Activity Reports across multiple jurisdictions, ensuring consistency, quality, and timeliness of submissions.Identify and maintain relationships with external partners including law enforcement agencies, non-profit organizations, industry bodies, and vendors to source and exchange intelligence that advances investigative strategy and collective resilience.Proactively design and propose detection models and monitoring frameworks to identify financial crime activity on the platform, including sophisticated and emerging criminal schemes; where applicable, this includes the conceptualization and development of new transaction monitoring programs that enhance the company's ability to detect, disrupt, and deter criminal activity at scale.Core Competencies: Financial C