Associate Manager, Business Applications (Remote)

Work Flexibility: RemoteAs an Associate Manager Business Applications, you will drive the systems (Salesforce) that power commercial success. In this role, you will lead and contribute to critical platforms and integrations that keep teams connected and performing at their best. If you enjoy balancing hands-on technical execution with team leadership, this is your opportunity to make a measurable impact in a fast-paced, enterprise environment.What You Will DoLead, coach, and develop a team of Business and Platform Analysts, setting clear priorities, workload distribution, and delivery expectationsManage end-to-end incident response by serving as escalation lead, resolving high-impact production issues within defined service levelsExecute and oversee user acceptance testing (UAT), including test script creation, defect tracking, and release validationTroubleshoot and resolve complex issues across Salesforce, mobile applications, CPQ systems, and integrationsPrioritize and execute work across incidents, enhancements, administrative tasks, and production support to meet delivery timelinesParticipate in on-call rotation to restore service during critical incidents and ensure continuity of operationsMaintain and improve documentation, standard operating procedures, and knowledge base to support consistent deliveryIdentify and implement process improvements that increase delivery efficiency, release quality, and operational predictabilityWhat You Will NeedRequired Bachelor’s degreeMinimum 6 years of experience supporting Salesforce or enterprise CRM platformsExperience in incident management, system enhancements, and release cycles in enterprise applicationsPreferredMinimum 2 years of people management or team leadership experienceExperience working within the medical-technology (med-tech) spaceExperience supporting healthcare CRM and integrated to mobile applications, such as CPQ, SAP or ServiceMaxExperience working in large, matrixed, or regulated enterprise environmentsSalesforce or related platform certification   United States of America Pay Ranges:USN: $102,600 - $171,000 USD AnnualUS5: $107,700 - $179,600 USD AnnualUS10: $112,900 - $188,100 USD AnnualUS15: $118,000 - $196,600 USD AnnualUS20: $123,100 - $205,200 USD AnnualUS30: $133,400 - $222,300 USD AnnualView the U.S. work location and transparency guide to find the pay range for your location.   Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.