Senior Product Manager, Technical – Employee Experience Platform

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!Job OverviewThis role leads product experience strategy and execution for Magenta Pulse, T-Mobile’s employee intranet and digital home base supporting more than 75,000 employees. The position combines technical product management, user experience thinking, and AI-enabled product discovery practices to help accelerate the journey from concept to prototype to scalable product outcomes.The role bridges Product, UX, Engineering, and business stakeholders across the end-to-end product lifecycle, including discovery, co-design, rapid prototyping, requirements definition, stakeholder alignment, roadmap ownership, and delivery execution. Working closely with cross-functional partners, the Senior Product Manager leverages AI-assisted prototyping and product discovery tools to validate experiences, shape requirements, accelerate stakeholder alignment, and bring engineering into the process earlier to improve solution quality and delivery outcomes.Success requires balancing customer and employee experience needs, technical feasibility, business priorities, and delivery execution while guiding diverse stakeholder groups toward shared understanding and aligned decisions. Success is measured through experience quality, product adoption, delivery velocity, stakeholder alignment, and the ability to convert product discovery insights into scalable, high-impact solutions.Job Responsibilities:Own the end-to-end product lifecycle for complex technical products and platform capabilities, ensuring alignment with business objectives, customer needs, technical feasibility, and user experience goals.Conduct market, customer, and stakeholder research to identify opportunities and inform product strategy, roadmap planning, prioritization decisions, and future product investments.Partner with Engineering, Architecture, UX, Operations, and business stakeholders to drive technical delivery, product releases, and continuous product improvements.Analyze customer feedback, usage metrics, operational data, and business outcomes to prioritize features, evaluate tradeoffs, assess risks, and support data-driven decision making.Manage product backlogs, define requirements, support Agile ceremonies, and collaborate with development teams to maintain efficient delivery and address technical debt.Collaborate with stakeholders to validate product concepts, user experiences, and business requirements through rapid prototyping, iterative product discovery practices, and ongoing stakeholder engagement.Additional DutiesAlso responsible for other duties/projects as assigned by business management as needed.Education and Work Experience:Bachelor's Degree plus 7 years of related work experience OR Advanced Degree with 5 years of related work experience. Acceptable areas of study include; Computer Science, Engineering, Information Technology, related technical disciplines, equivalent practical experience.6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment. (Required)7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience. (Required)Knowledge, Skills and Abilities:Agile Methodology (Required)Backlog Management (Required)Customer Centricity (Required)Data Analysis (Required)Problem Solving (Required)Product Management (Required)Product Roadmap (Required)Solution Architecture Design (Required)Stakeholder Management (Required)Strategic Alignment (Required)Technical Design Documentation (Required)Technical Writing (Required)PreferredExperience with employee experience platforms, intranet solutions, community platforms, or personalized digital experiences.Experience working with headless CMS platforms, content management systems, or digital experience ecosystems.Experience leveraging AI-assisted prototyping, product discovery, or requirements validation tools.Experience supporting personalized content, audience segmentation, or digital engagement experiences.Certified Scrum Master (CSM)Certified Scrum Product Owner (CSPO)PMI-ACPAt least 18 years of ageLegally authorized to work in the United StatesTravel:Travel Required (Yes/No): DOT Regulated:DOT Regulated Position (Yes/No): NoSafety Sensitive Position (Yes/No): NoBase Pay Range: $130,900 - $236,200Corporate Bonus Target: 20%The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ358626¶dox=1At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all o