Lead Global Sourcing Manager - CCA

Job DescriptionRESPONSIBILITIES Job description summaryThe Lead Global Sourcing Manager - CCA is responsible for leading a team that drives innovative problem solving, commercial execution, process improvement, and customer-focused support across the business. This role provides day-to-day leadership, sets priorities, removes roadblocks, and builds team capability while ensuring strong execution against business objectives. The successful candidate will bring a customer service mindset, proven leadership experience, and the ability to coach junior buyers, influence across functions, and lead through change with speed, professionalism, and accountability.What you'll doLead and develop a team supporting customer care and aftersales priorities across assigned workstreamsCoach junior buyers and developing team members on commercial judgment, systems, processes, and day-to-day problem solvingReinforce a strong customer-first mindset in every interaction with internal stakeholders, suppliers, and cross-functional partnersPromote creative thinking and practical solutions to business challenges, supplier issues, and process gapsSupport escalations, remove roadblocks, and help the team resolve issues quickly with professionalism and urgencyDrive consistency in communication, documentation, and follow-through across team deliverablesChampion process simplification, standardization, and continuous improvement opportunitiesUse data, dashboards, and operating metrics to monitor progress, identify risks, and improve executionBuild strong partnerships across Engineering, Supply Chain, Launch and Availability, Packaging, Finance, and Purchasing to align priorities and drive decisions Your skills & abilities (required qualifications)Bachelor's degree in Business Administration, Supply Chain, Finance, Communications, or a related field, or equivalent experience5+ years of work experience in the related fields (preferred)Supply Chain, Finance/Engineering/Logistics Certifications (preferred)Experience in purchasing, supply chain, operations, customer service, or a related business functionExperience coaching buyers or leading talent and developing cost savings initiativesExperience working across Customer Care and Aftersales, purchasing, packaging, launch, or supply chain operationsExperience leading process improvement efforts that simplify work and improve customer outcomesAbility to balance strategic thinking with day-to-day operational executionStrong customer service orientation with a track record of building trusted relationships across the organization Skills:Strong Technical capabilities including Data Mining and Analysis including knowledge of SQL, Tableau and MS Access (preferred)Ability to manage sourcing projectsHigh Analytic Capability in situations which are ambiguous and complexStrong Senior Leadership presentation skillsHigh level of oral and written communications skillsAbility to work independently and as a member of cross-functional teamsAbility to lead a project from start to finishPrior team lead, mentoring, or project leadership experience in a complex business environmentExperience coaching buyers or leading talent development initiativesExperience working across Customer Care and Aftersales, purchasing, packaging, launch, or supply chain operationsExperience leading process improvement efforts that simplify work and improve customer outcomesAbility to balance strategic thinking with day-to-day operational executionStrong customer service orientation with a track record of building trusted relationships across the organizationLocation: Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to the - Global HQ Warren Mi three times per week, at minimum [or other frequency dictated by the business]Relocation: This role is NOT eligible for relocation benefitsGM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRED About GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. 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We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, v