Operations Supervisor, Shared Services  - 1st Shift (Onsite)

Date Posted:2026-06-24 Country:United States of America Location:US-CT-MIDDLETOWN-220A ~ Aircraft Rd ~ BLDG 220A Position Role Type:Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62 Security Clearance Type: None/Not Required Security Clearance Status: Not RequiredAt RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.What You Will Do:Compressions Systems Module Center (CSMC) is seeking a highly motivated, technically talented individual, who has a true desire to lead and coach in a dynamic operations environment to support our Special Process / Shared Services business units.  You will lead sustained improvements in safety, quality, production, material procurement, and cost reduction.  In conjunction to daily supervisor responsibilities, project management, effective communication and execution with support group members is critical to the department’s success.This role reports to the Operations Manager and will be supporting 1st shift operations.  Typical working hours are 6:00 AM – 4:00 PM, Monday – Friday.Key Responsibilities:Providing direction to skilled bargaining unit employees.Leading employee engagement and continuous improvement efforts.Lead sustained improvements in safety, quality, production, material procurement, and cost reduction.Perform daily supervisor responsibilities including project management, effective communication and execution with support group members.Establish work schedules taking into account customer requirements, resource availability and other priorities.Provide leadership and direction with an emphasis on team building through daily toolbox meetings, effective communications, and in developing an efficient team that is responsive to production requirements and changes.Demonstrate a 100% dedication to Quality, Environment Health and Safety (EHS) and continuous improvement.Understanding and ability to drive quality and customer satisfaction through our CORE operating system (Customer Oriented Results and Excellence).Qualifications You Must Have:Advanced degree and 5+ years of experience in Military, Manufacturing, Business Operations Management, Engineering, Aerospace or Aftermarket industry; OR Bachelor’s degree and 8+ years of relevant industry experience; OR Associate’s degree and 10+ years of relevant industry experience; OR High School diploma or Military / Technical Training and 12+ years of relevant industry experienceQualifications We Prefer:Degree in Science, Technology, Engineering or Mathematics (STEM)Personnel management experience, particularly within a bargaining unit / union workforce environment.Proven ability to lead mentoring, coaching, developing talent and motivate teams to achieve business goals.Ability to read and interpret technical data, blueprints, and engineering drawings.Organizational and project management skills, PMP certification preferred.Aftermarket Aerospace and Overhaul and Repair (MRO) industry experienceWorking knowledge of shop practices, quality standards, processes and proceduresUnderstanding of Lean Manufacturing principles, and continuous improvement tools (CORE/ACE/SixSigma, QCPC and RCCA).Experience using Microsoft Office, SAP, MRP materials management, and MS Office Suite.Ability to work and effectively communicate with all levels of management, shop personnel and customersWhat is my Role Type?In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.Learn more & apply today!As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee