Sales Engineer, SMB

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The 1Password Sales Engineering team is a valuable resource to our customers and fellow Go-to-Market team members. Our Sales Engineers are well known and respected as experts on the product, trusted advisors to our sales teams and customers, and a sought-after resource for various types of customer calls. The team collaborates with Product, Marketing, Enablement, and Support to create resources, provide training opportunities, and elevate the overall understanding of 1Password. We are a kind, curious, approachable, and customer-focused team on a mission to drive the vision of 1Password forward. As a Sales Engineer for the SMB segment, you will be a trusted technical advisor, driving revenue growth, improving win rates, and accelerating deal velocity through strategic technical guidance. Partnering closely with Account Executives, you will position 1Password's multi-product solution spanning Extended Privilege Management (EPM), SaaS Manager, and Device Trust to meet each customer's needs, often through leading and managing proof-of-concept (POC) engagements that validate technical success criteria and support adoption. You will navigate high-volume, fast-paced SMB sales cycles, uncovering opportunities to position the full product suite and applying frameworks like MEDDPICC to qualify opportunities, address requirements, and influence decision-makers. You will also support customers with compliance needs by responding to security questionnaires, RFPs/RFIs, and vendor registration requirements. You will bring credibility with both security and technical buyers, including those evaluating or transitioning from developer-centric secrets management tools. As 1Password's portfolio evolves toward Unified Access, your ability to bridge human identity (EPM), application access (SaaS Manager), and endpoint trust (Device Trust) with the emerging machine identity and secrets automation narrative will be a differentiator in every deal. As a subject matter expert across all 1Password products, you will collaborate with Sales Enablement, Product, Marketing, and Customer Experience to create resources, enablement materials, and customer-facing content that drive adoption, improve close rates, and deliver measurable business impact. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within the UK. What we're looking for: - At least 2 years of experience in a technical customer-facing role (B2B SaaS, preferably in the SMB segment or similar). - Ability to communicate technical information clearly and confidently to a wide range of audiences, including non-technical stakeholders. - Strong presentation, communication, and storytelling skills, making complex information sound simple and relevant. - Detail-oriented with a strong sense of ownership and commitment to quality, even in high-volume environments. - Enthusiasm for learning, testing, and problem-solving. You are curious and dig in when a customer has a challenge. - Strong time-management skills with the ability to effectively prioritize competing tasks and meet deadlines in a fast-paced, transactional sales environment. - Proven ability to work independently and collaboratively in a fast-paced, remote-first team. - Open to learning and able to adapt quickly, working across multiple products and shifting priorities with a flexible and proactive mindset. - Experience in or strong familiarity with the security and identity space, including credential management, privileged access, or secrets management. Prior exposure to tools such as HashiCorp Vault, CyberArk, BeyondTrust, Delinea, or similar PAM and secrets platforms is a significant advantage. - Familiarity with relevant compliance frameworks (e.g., SOC 2, ISO 27001, GDPR) is strongly preferred. - Comfortable navigating developer-centric conversations, including how teams manage secrets in CI/CD pipelines (e.g., GitHub Actions, GitLab CI, Jenkins, CircleCI), container environments (Docker, Kubernetes), and cloud infrastructure (AWS, GCP, Azure). You don't need to write the code, but you should understand the workflow and the risks. - Familia