Associate Engineer, IT Laboratory Systems

Working with UsChallenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position Summary:We are seeking a Associate Engineer, IT Laboratory Systems to support laboratory and manufacturing benchtop IT systems in a GMP-regulated environment. This role provides hands-on technical support, troubleshooting, and operational execution to ensure system availability and compliance across manufacturing and laboratory operations.The position primarily supports non‑standard business hours, including nights, extended hours, weekends, holidays, and scheduled site shutdowns. Flexibility to Support:Core night and morning shifts:8pm-6am9am-5pm4x10 hr shift and 5x8 hr shiftSunday- Wednesday and Wednesday-SaturdayThe Associate Engineer serves as a critical off‑hours resource, providing independent issue resolution, escalation, and execution support to maintain continuity of GMP operations. The role requires sound technical judgment, the ability to work with minimal supervision, and active participation in both steady‑state operations and new system implementations.Key Responsibilities:Provide technical support for laboratory benchtop equipment and IT systems.Perform routine maintenance and troubleshooting of laboratory instruments and IT hardware.Assist in the installation and configuration of laboratory software and hardware.Ensure compliance with industry standards and laboratory protocols.Collaborate with laboratory staff to identify and resolve technical issues.Maintain accurate records of maintenance and support activities.Assist in the training of laboratory personnel on the use of IT systems and equipment.Stay updated with the latest advancements in laboratory technology and IT systems.Qualifications & Experience:One year of technical support experience or relevant IT certifications required; bachelor’s degree in Information Technology, Computer Science, or a related field preferred.Basic understanding of laboratory equipment and IT systems.Strong problem-solving and troubleshooting skills.Excellent communication and interpersonal skills.Demonstrated ability to execute assigned tasks with minimal supervision while collaborating effectively with cross‑functional teams as needed.Strong organizational skills and attention to detail.Familiarity with laboratory software and hardware is a plus.Experience with routine maintenance and troubleshooting of IT systems.Demonstrated ability to manage multiple tasks and meet deadlines.Ability to work non‑standard schedules, including nights, extended hours, weekends, and holidays.Flexibility to support day shift operations as required to meet business needs, including coverage during planned and unplanned absences.Ability to report onsite within a reasonable timeframe to support operational needs.If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Summit West - NJ - US: $66,130 - $80,134 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:Health Coverage: Medical, pharmacy, dental, and vision care.Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.​Work-life benefits include:Paid Time OffUS Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidaysBased on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take a