Senior Director, Field Medical Analytics

Working with UsChallenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Summary:The Senior Director, Field Medical Analytics will lead the global strategy, development, and execution of advanced analytics capabilities that enable Bristol Myers Squibb’s Field Medical organizations to deliver data-driven insights and optimize decision-making across therapeutic areas. This role is accountable for defining the vision and roadmap for field medical analytics, integrating AI-driven solutions, and ensuring robust governance and compliance in all field analytics activities. As a senior leader, this individual will oversee the design and implementation of analytics frameworks that support field medical engagement, clinical trial performance, and medical insights. The Senior Director will partner closely with Medical Affairs, Commercialization,  Business Insights & Technology and CASA teams to ensure analytics deliver measurable impact on medical field strategy and patient outcomes. This role requires deep expertise in medical analytics, field engagement, and advanced data science, combined with strong operational discipline and change leadership skills. Responsibilities:Strategic Partnership & LeadershipServe as a strategic advisor to US and International field medical executive leaders, understanding business priorities and challenges.Lead BU-aligned field medical analytics teams, ensuring solutions are tailored to each BU/TA while aligned with enterprise frameworks.Collaborate with senior cross-functional leaders (Commercial, Market Access, Field Excellence, Medical, IT) to align customer strategies and analytical capability investments.Translate business challenges into clear roadmaps for field analytics capability development, analytics integration, and AI-driven innovation.Insights, Analytics & AI LeadershipOversee the generation and integration of actionable insights to inform Medical Field strategy, execution customer segmentation, impact measurement, and continuous learning.Partner with field and medical teams to enhance coordination, consistency, and impact of customer interactions.Synthesize insights into clear narratives that drive strategic decisions across business units and functions.Drive excellence in innovation through partnership within CASA, BI&T, and Brand teams.Define needs in the U.S. and Global customer engagement model to enable field personalized and intelligent experience.Act as a translator between BU needs and AI use case requirements, ensuring capabilities reflect real-world needs.Lead adoption of advanced digital tools, data platforms, and customer journey design practices to enhance field engagement effectiveness.Demonstrate a proven track record in leveraging AI and analytics to drive business outcomes.Develop and Drive AI-driven KOL and Thought Leader identification and mapping capabilities to optimize Field Medical deployment and strategic prioritization across therapeutic areas.Build and deploy AI-powered HCP segmentation and targeting models that enable personalized scientific engagement at scale, leveraging real-world data, claims data, and behavioral signals.Partner with IT and data engineering teams to enable scalable AI/ML pipelines that deliver real-time intelligence into Field Medical workflows and CRM platforms.Partner with field and medical teams to identify Medical Care Gaps, and measure and improve field medical engagement effectiveness and strengthen launch readiness. Capability Building & Team DevelopmentLead the development of US and Global field medical analytics capabilities, including field engagement, customer experience design, and advanced analytics.Establish consistent frameworks, tools, and best practices to improve effectiveness across teams and therapeutic areas.Coach and develop a high-performing team, fostering a culture of innovation, collaboration, and accountability.Champion new ways of working and drive change management and adoption across field and home office teams.Demonstrated experience establishing insourcing analytics capabilities and leveraging global capability centers to optimize external consulting dependency and deliver measurable cost efficiencies. Qualifications:Bachelor’s degree required; MBA or advanced degree strongly preferred.Minimum 12 years of experience in medical, commercial, marketing, or insights roles within the pharmaceutical, biotech, or healthcare industry.Proven success influencing senior leaders and partnering with Business Unit / Therapeutic Area heads to shape commercial strategy.Deep expertise in customer insights, omnichannel engagement, commercial analytics, and AI-driven solutions within U.S. healthcare.Strong leadership experience managing large, cross-functional or matrixed teams, including medical and analytics specific resources.Demonstrated ability to lead complex strategic initiatives and drive organizational and AI change.Exceptional critical thinking, problem-solving, and creative solution development skills.Demonstrable results in team development, including recognition, feedback, and organizational design.Highly adaptable mindset, balancing growth orientation with