Signals One Technical Lead

Job DescriptionWe are looking for a highly skilled Technical Lead specialized in the Signals One (Research Suite), including but not limited to modules such as Notebook, VitroVivo, Inventa, Synergy, and any other components within the suite.The ideal candidate is a self-starter who takes end-to-end ownership of platform configuration and development activities — proactively identifying opportunities to improve processes, reduce manual effort, and drive the platform forward without waiting to be asked.Reports to the Product Technical Lead. This role serves as an application Technical Lead for Signals One Research Suite — owning the technical roadmap, vendor feature pipeline, and release delivery across all modules.Key ResponsibilitiesThis role sits within our IT Research Platforms team and supports scientists across several divisions and globally. You'll be the primary technical owner of platform configuration and a key partner to the vendor development teamResponsible for the configuration, customization, and development of the Signals One Research Suite modules to meet evolving research and business needsTranslate scientific workflow requirements into Signals configuration (templates, experiments, workflows, ADTs) and integrations to other systemsServe as technical liaison with Revvity (vendor) for escalations, feature requests, and release coordinationManage the full Software Development Life Cycle (SDLC) including requirement gathering and analysis, solution design and configuration, development, configuration and scripting, collaboration with testing and User Acceptance Testing (UAT) teams, deployment using Configuration Transfer Tool or equivalent mechanisms, production release and hypercare supportImplement and adhere to IT Service Management (ITSM) best practices, covering: Incident, Request, and Problem Management, Change Management, Knowledge Management, Release ManagementUnderstand and maintain integrations between Signals One and internal/external systems, including SaaS and cloud applications, leveraging APIs and middlewareUtilize scripting languages (e.g., Python, PowerShell, Bash) to automate platform/integration tasks, process/data workflows, and deployment processesEmploy monitoring and logging tools to proactively identify and resolve platform issues, ensuring high availability and performanceCollaborate closely with cross-functional teams including Product Owner, Technical Lead, Quality Unit, infrastructure, and support to deliver robust platform solutionsDrive AI initiatives that enhance scientific workflows for business users and develop internal AI-powered tools (e.g., technical RAG chatbot) to accelerate team onboarding, troubleshooting, and self-service for how-to guidanceDocument configurations, processes, and troubleshooting guides to support knowledge sharing and compliance requirementsMentor junior/support engineers and contribute to continuous improvement initiativesCollaborate in a global, distributed Agile team following product model practicesWhat Success Looks LikeIn the first 6 months you will:Co-deliver 2 Signals software releases to production alongside the existing teamMap current configuration, validation, and deployment processes end-to-end and identify improvement opportunities across thoseOwn and prioritize the Signals enhancement backlog, aligning vendor feature requests with business needs and release timelinesEstablish yourself as the primary technical liaison with Revvity for feature coordination, escalations, and release planningIn the first 12 months you will:Deliver Signals software releases to production independentlyDrive 2–3 vendor feature enhancements from requirement through production release, coordinating across Revvity, QA, and business stakeholdersImplement automated configuration promotion reducing manual effort and deployment riskBuild and maintain a living enhancement roadmap that gives the Product Technical Lead and Product Owner clear visibility into pipeline statusEstablish reusable automation (scripts, pipelines, dashboards) that reduces repetitive operational work across the teamDeliver an AI-powered knowledge tool (e.g., chatbot) that enables team self-service for technical how-to questionsRequired QualificationsExtensive hands-on experience with ELN or LIMS platform, experience with Signals One Research Suite and its modules (Notebook, VitroVivo, Inventa, CD, Synergy, etc.) is strongly preferredStrong understanding of the complete SDLC process from requirements through production release and hypercareProven expertise in ITSM processes including Incident, Request, Problem, Change, Knowledge, and Release ManagementExperience with cloud platforms (AWS, Azure, GCP) and cloud-native deployment modelsProficiency in scripting languages such as Python (Streamlit, Pandas), C#, SQL and tools GitHub and GitHub Actions  Solid knowledge of API design and integration patterns, including RESTful services and middleware solutionsFamiliarity with monitoring and logging tools (e.g. Dynatrace, Grafana)Strong problem-solving skills and ability to work in a fast-paced, collaborative environment. Focus on structured root cause analysis and problem-solving methodologyExcellent communication skills to effectively interact with technical teams and end-usersSelf-driven and proactive - demonstrated ability to identify opportunities, propose solutions, and execute independentlyBachelor’s degree in Computer Science, Engineering, or related field; advanced degree preferredMinimum 5-8 years of relevant experience in platform development/configuration rolesPreferred QualificationsExperience working in regulated environments (e.g., pharmaceutical, life sciences)ITIL v4 Foundation or similar certificationSix Sigma Green belt or similar certificationExperience with Signals Notebook API / REST integrationsFamiliarity with scientific data standards (SDF, HELM, chemical structures)Prior work in GxP-regulated environments with understanding of 21 CFR Part 11 /