Senior Specialist, Promotional Review Training (Hybrid - PA)

Job DescriptionThe Senior Specialist, Promotional Review Training, plays a critical role in enabling US Market operational excellence by designing, delivering, and evolving training programs that support the end-to-end promotional review process. This individual serves as a subject matter expert across promotional processes, systems, and standards, ensuring Job Owners and agency partners are equipped to navigate our company's complex regulatory environments effectively.This role requires a growth mindset and the ability to continuously assess training needs, identify opportunities for improvement, and implement scalable, learner-centered solutions. The ideal candidate thrives in a fast-paced environment, collaborates across cross-functional teams, and ensures training programs align with evolving business processes, including transformational initiatives (such as review model transformation). Position Responsibilities:Training Delivery & FacilitationConduct training onboarding for US Market Job Owners and agency partners on promotional review processes, systems, and expectationsLead live training sessions, certification programs, and post-training refreshers to reinforce learner understanding and drive performance outcomesProvide ongoing support through office hours, 1:1 coaching, and ad hoc training sessions to address learner needs and performance gapsSubject Matter Expertise (SME)Maintain deep expertise in the promotional review process, Workfront, and Veeva PromoMats, and core systems while serving as a trusted resource for trainees and stakeholdersSupport learners in navigating complex scenarios within a highly regulated promotional environmentPartner with cross-functional stakeholders to ensure training reflects current processes, systems, and compliance expectationsTraining Operations & GovernanceManage trainee registration, enrollment, completion tracking, and certification status to ensure appropriate system access (e.g., PromoMats)Maintain oversight of training completion requirements and partner with stakeholders to ensure compliance alignmentAdminister and optimize training workflows and processes to improve efficiency and learner experienceContent Development & Continuous ImprovementDevelop, maintain, and continuously evolve training materials and content to ensure alignment with US Market standards and process requirementsUpdate training curriculum to reflect transformational initiatives and ongoing process enhancementsIdentify opportunities to improve training effectiveness using learner feedback, performance data, and evolving business needsEnsure training materials are accessible, standardized, and scalable across the US MarketCross-Functional CollaborationCollaborate with subject matter experts and stakeholders to update training content and ensure consistency with standardsSupport broader capability-building initiatives and contribute to continuous improvement efforts across Promotional OperationsCompliance & Operational ExcellencePromote operational efficiency and best practices across training delivery and learner engagementContribute to a culture of continuous learning, process excellence, and compliance adherenceQualificationsRequired Qualifications:Minimum of a high school diploma and 2+ years combined marketing, brand management, sales, business support, or project management experience.Strong demonstrated written/verbal communication skills, including public speaking Advanced project planning and project management experience, including the ability to contribute to short- and long-term operational, tactical, and strategic planning in support of the overall business plan Solid understanding of creative agency roles and structureStrong problem-solving skillsStrong ability to collaborate effectively with colleagues across different departments and effectively engage with external suppliers and agencies.Preferred Qualifications:Bachelor’s degree (BA/BS) 2+ years of experience in promotions, marketing support, marketing communications learning & development or marketing within the biopharmaceutical industryExperience in a highly regulated environmentStrong project management skills as demonstrated by prioritizing activities, using resources optimally, establishing appropriate deadlines and ensuring on-time deliveryExperience influencing without direct authority, navigating complex or matrix organizations and working successfully with cross-functional teamsDemonstrated ability to create solutions that drive value for our customers and incorporating innovative approaches where relevantDemonstrates a flexible growth mindsetMSJRRequired Skills: Brand Management, Marketing, Project Management, Project Planning, SalesPreferred Skills: Current Employees apply HERECurrent Contingent Workers apply HEREUS and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:EEOC Know Your RightsEEOC GINA Supplement​We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an