Specialist, Manual Payments

Job DescriptionPosition OverviewOur company’s Global Business Solutions (GBS) team manages end-to-end Source to Settle (StS) processes, including purchasing, invoicing, and payments.The Specialist, Manual Payments is responsible for executing and controlling manual payments processed outside standard system runs. This role ensures accuracy, compliance, and proper approvals, while supporting process improvements and reducing manual activities.The position requires strong attention to detail, a proactive mindset, and the ability to manage priorities in a fast-paced, controlled environment. It also involves supporting projects, data analysis, and collaboration with cross-functional teams to improve efficiency and drive standardization and automation globally.Key ResponsibilitiesExecute and validate manual payments, ensuring accuracy, approvals, and complianceSupport urgent, one-time, and off-cycle payments as neededMonitor and track manual payment requests, ensuring timely resolutionInvestigate and resolve failed or rejected payments and invoice issuesEnsure proper documentation and audit-ready records for all paymentsChallenge the need for manual payments and promote standard processesPerform root cause analysis and support sustainable solutionsCollaborate with cross-functional teams (IT, invoicing, vendor data) to resolve issuesSupport automation, standardization, and process improvement initiativesAssist with data analysis, reporting, and project workEnsure adherence to internal controls, compliance, and SOX requirementsDeliver high-quality service to internal and external stakeholdersEducation & ExperienceBachelor’s degree in Finance, Accounting, Business, or related field (preferred)Minimum 3 years of experience in Finance Shared Services, Payments, or StSUnderstanding of payment processes, controls, and complianceExperience with manual/non-standard payments preferredStrong analytical, problem-solving, and organizational skillsExperience in audit or controlled environments preferredAbility to manage priorities and work proactivelyTechnical SkillsProficiency in Microsoft Office (Excel, Word, PowerPoint)Experience with SAP and Ariba requiredFamiliarity with banking portals and payment toolsAbility to interpret payment instructions and supporting documentationBasic understanding of payment formats and methodsSkills & CompetenciesHigh attention to detail and accuracyStrong organizational and time management skillsAnalytical and problem-solving mindsetEffective communication and stakeholder managementCustomer-focused and results-drivenHigh integrity and accountabilityAbility to work independently and in teamsContinuous improvement mindsetLanguages: English required; Portuguese and Spanish preferred (Chinese/Japanese a plus)Possible Career MovesSpecialist / Senior Specialist, STS SupportSpecialist / Senior Specialist, Vendor Master DataSpecialist / Senior Specialist, Supplier OnboardingSpecialist / Senior Specialist, Invoice Processing / ResolutionSenior Specialist, SettlementsRequired Skills: Account Collections, Account Collections, Adaptability, Analytical Problem Solving, Balance Sheet Account Reconciliations, Business Administration, Business Processes, Business Support, Communication, Compliance SOX, Continuous Process Improvement, Credit Management, Data Analysis, Data Integrity, Detail-Oriented, Financial Accounting Controls, Financial Operations, Global Shared Services, Human Resources (HR) Shared Services Advisory, Interpersonal Relationships, Payment Processing, Preparation of Financial Reports, Project Management, Quantitative Analytics, Stakeholder Engagement {+ 2 more}Preferred Skills: Current Employees apply HERECurrent Contingent Workers apply HERESearch Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: RegularRelocation:No relocationVISA Sponsorship:NoTravel Requirements:No Travel RequiredFlexible Work Arrangements:HybridShift:Not IndicatedValid Driving License:NoHazardous Material(s):NAJob Posting End Date:08/25/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.