Strategic Account Manager

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionRole DescriptionAssess market trends, customer needs, competitor activities, regulatory direction, and technology developments to support national-level account strategy and business decisionsIdentify and evaluate new business opportunities in the EFS vertical from both commercial and technical perspectives, with the goal of expanding market penetration through workflow solution build-inPartner with pre-sales technical teams, including Application and TSS, to develop workflow solutions that align customer needs with company capabilities, and support early influence on national standards, methods, and regulatory requirementsOwn selected top strategic accounts and high-potential customers to deliver assigned financial targets, including bookings, drive share gain, improve win rate, and accelerate key opportunity conversionWork with regional sales teams to build strong relationships with key decision makers and KOLs, securing access to major opportunities through tailored workflow solutionsCoordinate internal resources to deliver integrated customer solutions, ensure smooth project follow-up, and improve customer satisfaction to support long-term retention and repeat businessRequirementBachelor’s degree or aboveMinimum 7 years of sales or business development experienceExperience managing key government accounts or complex strategic customers is neededTechnical knowledge in EFS vertical or related industries is preferredStrong market insight in regulationStrong collaboration and project management skillsGood communication, influencing, and negotiation skillsResult-driven, proactive, and able to work effectively in a matrix organization