Senior Manager, Customer Development, McDonald's - New Zealand & Pacific Islands

Job Description Summary: What You’ll Do for UsThis individual contributor role is responsible (in alignment with Center, Global TMD and relevant global protocols) for the development and implementation of total business strategy between McDonald’s and the Coca-Cola system (Company & Bottling partners) for New Zealand & Pacific Islands where McDonald's is locatedDirectly managing a business at scale including P&L, product/package range as well as equipment necessary to serve products, marketing, customer relationship, new product development, pricing, manufacturing, supply chain and end-to-end product quality managementDirection and management of relevant KO system resources to strengthen and expand the partnership and business performance of the Coca-Cola business at McDonald’s primarily through growing McDonald’s and KO system profitabilityResponsible for achieving operational excellence in terms of the KO system’s service levels to McDonald’s and sustainable value creation/capture for KO system and McDonald’sFocus AreasAccountable for achieving beverage incidence and volume goals for sales to McDonald's of measured company beverages. Responsible for management of the McDonald's business, providing strategic direction and effective deployment of KO resources (i.e. customer management, brand marketing, finance … etc) to achieve near & long-term priorities as aligned with KO & McDonald’s managementResponsible for the overall P&L related to the McDonald’s account, including management and economics return on an operating budget as well as a marketing budgetResponsible for stewarding the senior relationship between Bottlers and McDonald’s CEO, as well as Region/Market leadership team (GM Region, Channel & Franchise, Marketing, Bottler GM, etc) and counterpart Relationship Partner in McDonald’s senior leadership teamCommunicate and inculcate agreed policies, direction, goals and priorities to Coca-Cola System components to ensure total national system alignment and agreement on development and execution of marketing plans, products, programs and servicesNegotiate national pricing and cost structures to deliver revenues & profits to all constituents. Detailed knowledge of total system economics essential in managing pricing and funding dialogues between KO, bottler and McDonald'sLead development and agreement of strategic priorities, joint business plans and management routines which incorporate both McDonald's and Coca-Cola growth and brand strategies and lead frequent business reviews between Coca-Cola and McDonald'sAccountable for the planning and implementation of relevant product innovation to maximize KO beverage incidence and revenue within McDonalds. Responsible for developing and implementing consumer insight exploring, beverage strategy development, and new product/new equipment platform commercialization, formulation alignment and marketing activities design, in collaboration with the TMD, based on clear understanding of consumer & occasion opportunities and fully understanding of McDonalds needsResponsible for assured supply, including optimizing the supply chain of existing products and planning new product supply chainKey Success Parameters in this roleQualifications & RequirementsEducation: Advanced Degree or Postgraduate, bachelor’s degree or University (Required)8+ years strategic leadership roles with customers.  Bottling experience or Foodservice experience is ideal.Proven Strategic and Analytical Skills as well as outstanding influencing skills.Strong financial and business system acumen, and foundational understanding of consumers.Knowledge & ExperienceThe ability to think strategically is an essential element for successful development and implementation of long-range business plans and objectives, as well as influencing internal and external stakeholders to ensure alignment and the successful implementation of those plansMust possess a very high level of initiative, communication skills and follow through, as success will depend on the individual's ability to work largely independentlyMust demonstrate a proven ability to negotiate mutually beneficial solutions across multiple constituents. The role involves regular, intense and complex negotiations across a broad spectrum of issues (marketing, finance, pricing, manufacturing, supply and distribution) and many constituents within the Coca-Cola and McDonald's systemsWell-developed financial acumen to effectively direct investment and expenditure decisions between Coca-Cola and McDonald'sMust have highly developed relationship building, interpersonal and influencing skills, as this position requires constant interaction with Coca-Cola system and McDonald's personnel at all levels of the organizationMust have a deep understanding of consumer marketing, brand strategy and development of consumer insights, research methods and promotions to uncover consumer opportunitiesAn understanding of McDonald's strategic priorities, growth platforms, store financials (or of similar customers), operations, and merchandising systems, i.e., menu mix management, menu pricing and the role of beverages in maximizing store profitabilityAbout Coca‑Cola ASEAN & South PacificThe Coca‑Cola Company (NYSE: KO) is a total beverage company with products sold in more than 200 countries and territories. Our company’s purpose is to refresh the world and make a difference. The Coca‑Cola ASEAN and South Pacific (ASP) operating unit serves 25 countries across Southeast Asia, Australia, New Zealand and the Pacific Islands. Our portfolio of sparkling soft drink brands in ASP includes Coca-Cola, Sprite and Fanta. We also offer a variety of water, sports, juice, dairy, and tea brands including Dasani, Mount Franklin, Wilkins, AdeS, Smartwater, vitaminwater, Powerade, Fuze Tea, Minute Maid and Nutriboost. We’re constantly innovating and transforming our portfolio, from reducing sugar in our drinks to bringing new and exciting products to market. We seek to posit