Vice President, People Business Partner
at Mastercard
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Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryVice President, People Business PartnerAbout Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. RoleTo drive the strategic and operational management of all HR activities within the Division with the aim to attract, motivate and retain high calibre talent for the short and longer term in line with the MasterCard Talent Strategy.The VP People Business Partner will manage the Africa Division and will be part of the Regional People and Capability Leadership Team (PCLT). ResponsibilitiesTo support business management teams to achieve their business goals, through the implementation and adjustment of corporate/regional HR strategies, initiatives, guidelines, processes and systems. Act as strategic partner, change agent and partner with senior management teams to assess the HR impacts and implications based on markets business plans on a short and long term basis in order to transform the organization into a high performing company. Translate the organization strategy to determine the priorities, initiatives, projects and resources required to deliver against the business goals across all HR areas including: organization design and development, resourcing, talent acquisition, cultural change, talent management development and succession planning, compensation and employee relations.Key accountabilities :• Partner with the Executives in the Division to ensure alignment and implementation of EEMEA business and HR strategies, policies and programmes, and create and deliver cost effective HR solutions for complex strategic business issues.• Provide strategic direction and delivery related to organisational design, talent acquisition, succession management, talent management and development, employee relations matters, resource planning, compensation and benefits, and performance management.• Build and develop leadership capabilities in the Division to improve people leadership effectiveness through coaching, identifying talent initiatives and facilitating team sessions to raise the bar on performance.• Act as an Agent of Change and drive culture change through the Division in order to meet longer business goals, strategies and revenue targets. • Manage Employee relationships on a proactive basis, with a business oriented approach, and employee relations matters across the markets, consistent with local market practices and legislation• Manage the personnel budgets for the Division. Make cost effective business/personnel related decisions including compensation, benefits and hiring decisions in line with the personnel budget and practice in the market.• Implementing and monitoring MasterCard Performance Management processes to develop a performance driven culture. Facilitating the identification and management of High Potential individuals and identifying training, education and development needs and providing appropriate solutions, tailored to meet the needs of individual businesses• Manage a small team of HR professionals location PBP / People Specialist both on a solid and matrix reporting structure for the Markets being able to deliver effective solutions to clients needs and to contribute to the achievement of the EEMEA Business, Functional and HR objectives. Overall responsibility for managing and execution of the HR strategy and plans in support of the business goals to deliver maximum value on a cost effective basis to the business.• Represent the company in external employee related relationshipsQualifications and CompetenciesThe knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge or the equivalent.• Strong experience in an international commercial environment, covering a variety of functions such as staffing, talent development and management, employee relations, organizational development and change management, and compensation. • By preference a Business Education to degree level in Psychology, Sociology, HR, Business Administration, or Chartered Institute of Personnel and Development qualifiedOverall Competencies• Leverages expert HR functional knowledge and continuously expanding business acumen• Demonstrates strategic agility, sets priorities in line with business requirements• Openly promotes leadership and cooperation across the organization; actively works to remove barriers to collaboration; works effectively across international boundaries and through a matrix environment.• Team Work and inspires a high level of accountability, drive and motivation in entire team• Influencing Skills and demonstrates exceptional issue management skills; uses a variety of techniques and methods to reach win/win solutions • Strong Communication skills and negotiation Skills• Decisive and leads by example; demonstrates managerial courage and serves as a
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