Middle Office Reconciliation Onboarding (EMEA), Vice President
at State Street
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State Street Alpha is an industry-leading platform that brings together data, technology, and services across the front, middle, and back office to help our clients manage their investment operations more effectively. As part of our global client implementation team, you will help deliver complex onboarding programs that support some of the world’s largest asset managers.Who we are looking forWe are seeking a Vice President to lead Middle Office Reconciliation Onboarding across EMEA within our Alpha Client Implementations team.This is a senior leadership role responsible for overseeing client onboarding delivery, leading regional teams, and ensuring successful implementation outcomes for the reconciliation workstream within complex, multi-workstream programs.The ideal candidate is an experienced leader with a strong background in middle office operations, reconciliation, or large-scale client implementations who can:Build and maintain trusted relationships with senior client and internal stakeholders, including program sponsors and operational leadersLead multiple complex programs simultaneously, ensuring delivery across competing prioritiesProactively identify risks and drive practical, scalable solutionsDevelop high-performing teams and sustainable operating modelsThrive in a fast-paced, global environmentWhy this role is important to usThis role plays a critical part in ensuring the successful onboarding of new clients onto the Alpha platform.You will help ensure that client onboarding is delivered in a structured, scalable, and predictable way—supporting smooth transitions into live operations and long-term client success.As client demand and complexity continue to grow, this role is key to shaping how onboarding capabilities evolve and scale across the EMEA region.What you will be responsible forThis role combines regional leadership, client engagement, and delivery excellence to drive successful onboarding outcomes at scale.Lead reconciliation onboarding initiatives across EMEA, with accountability for delivery across multiple complex client programs Provide clear direction and oversight to ensure successful execution of onboarding milestones and consistent, high-quality outcomes Act as a senior escalation point for delivery, operational, and client-related issues Build and maintain strong relationships with senior client and internal stakeholders Partner with program leads and stakeholders to design practical, achievable onboarding approaches Act as a trusted advisor to clients on reconciliation processes, operating models, and delivery considerations Support informed decision-making by providing clear insights into risks, trade-offs, and delivery options Establish strong governance, documentation, and execution discipline across onboarding activities Identify, assess, and manage risks, dependencies, and non-standard requirements throughout the implementation lifecycle Ensure clients transition smoothly into live operations with stable, supportable processes Promote structured, predictable delivery aligned with enterprise standards and governance practices Drive the adoption of standardized onboarding approaches, tools, and templates to enable consistency across programs Promote scalable solutions and continuous improvement to enhance efficiency and reduce complexity Partner with technology and operations teams to enhance onboarding capabilities, including automation and AI-enabled solutions Drive the adoption of automation and AI-enabled solutions to enhance scalability, improve delivery predictability, and support data-driven decision-making Lead and develop a high-performing team, fostering accountability, collaboration, and professional growth Build long-term team capability and resilience through coaching, delegation, and knowledge sharing What we valueWe are looking for candidates who bring:Excellent communication and stakeholder management skills, including experience engaging with senior client stakeholdersA proactive approach to identifying risks and solving complex problemsThe ability to balance strategic thinking with hands-on executionStrong leadership and team development experience, with the ability to motivate and guide teams across multiple locationsStrong collaboration skills and the ability to work effectively in a global, matrixed organizationEducation, Skills & Experience RequiredBachelor’s degree in Finance, Business, Technology, or a related fieldAdvanced degree or professional certifications are a plus10+ years of experience in financial services, with a focus on middle office, reconciliation, operations, or client implementationsProven experience leading complex programs and managing teamsStrong understanding of reconciliation processes, operating models, and data dependenciesExperience working with clients and stakeholders across business, operations, and technology functionsDemonstrated ability to deliver results in a fast-paced, global environmentExcellent communication skills, with the ability to present clearly to senior audiencesFlexibility to work extended hours, including evenings or weekends, during key client events such as conversions and go-live activitiesAbout State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, na
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