Enrollment Specialist

Employment Type:Full timeShift:Description:Senior Care Enrollment & Family Support Trinity Health PACE Broad StreetHours- Monday through Friday 8-5Sign on - $7,500Do you enjoy helping people navigate important healthcare decisions while making a real difference in their lives?We are seeking a compassionate, detail-oriented, and relationship-driven Enrollment Specialist to support seniors and families through the enrollment process for our PACE program.As an Enrollment Specialist, you will guide prospective participants and families through every step of enrollment—from initial interest through successful program admission.What You’ll DoServe as primary point of contact for prospective participants and families during enrollmentEducate families on PACE services, eligibility, and benefitsGuide applicants through enrollment paperwork and required documentationCoordinate assessments, appointments, and intake processesTrack leads, referrals, and enrollment pipeline activityCollaborate with community liaisons, clinical teams, and operations staffMaintain accurate records in CRM and enrollment systemsEnsure a smooth and positive enrollment experience for participants and familiesWhat We’re Looking For2+ years of experience in health care sales, enrollment, admissions, healthcare coordination, and intake experienceExperience in healthcare, senior services, managed care, or PACE preferredStrong organizational and multitasking skillsExcellent communication and customer service skillsAbility to explain complex information in a clear, compassionate wayDetail-oriented with strong follow-throughValid driver’s license and reliable transportationComfortable in assisting seniors with the process in their homesWhy Join Us?Competitive salary + incentive opportunitiesMission-driven work serving seniorsCollaborative and supportive team environmentOpportunity to make a meaningful impact dailyOur Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.