Medical Receptionist I

Job TitleMedical Receptionist IAgencyTexas A&M University Health Science CenterDepartmentPrimary Care & Rural MedicineProposed Minimum SalaryCommensurateJob LocationBryan, TexasJob TypeStaffJob DescriptionOur Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.     Who we are  As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery. What we wantThe Medical Receptionist I is responsible for greeting patients and visitors in the clinic, handling patient calls for scheduling appointments and routing calls to the appropriate clinical staff. This position will handle front desk tasks including data entry into the Electronic Management System and billing/insurance processing and inquiries.What you need to knowSalary: $13.00-$19.00/hour and will be commensurate based on the selected hire’s education and experience.   Location/Schedule: Bryan, TX/Full-TimeApply! Submitting a cover letter, CV/Resume to assist us with the review process. You may upload these documents on the application under CV/Resume.  Required Education and Experience: High school diploma or equivalent combination of education and experienceTwo years of experience in general office, medical office or related areas. Required Special Knowledge, Skills, and Abilities:Must be skilled in the operations of a medical officeWorking knowledge of word processing softwareBasic computer and typing skills, keyboardingInterpersonal and communication skillsAbility to plan and organize effectivelyKnowledge of HIPAA guidelinesAbility to multi-task and work cooperatively with othersPreferred Qualifications:Associate’s DegreeTwo years’ experience in general office or personnel operations including one year experience working within a medical officePrior EHR experienceFamiliarity with electronic medical record systems. Fluent in SpanishResponsibilities:Patient Phone Calls Handles phone calls from patients who need to schedule appointments to include adding new patients, verifying demographic information and insurance. Routes calls to clinical staff and enter phone notes as appropriate.Front Desk Patient Check-InVerifies patient demographic information, collect co-pays and past-due balancesWorks patient waitlist, verifies insurance, registers patients for portal, checks patients in/out. Scans insurance cards and IDs. Assists patients with kiosk.Other Billing Projects Performs various projects that can include, but not limited to, correcting denied claims due to registration errors, contacting patients related to upcoming visits, scheduling patient for wellness visits, inputting demographics for hospital billers.Provides staff support and performs business activities.Why Texas A&M University? We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.   Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums  12-15 days of annual paid holidays   Up to eight hours of paid sick leave and at least eight hours of paid vacation each month  Automatic enrollment in the Teacher Retirement System of Texas   Health and Wellness: Free exercise programs and release time  Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more   Educational release time and tuition assistance for completing a degree while a Texas A&M employee  Living Well, a program at Texas A&M that has been built by employees, for employees   Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to prepopulate the online application.  All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.Equal Opportunity/Veterans/Disability Employer.