Director, Core Infrastructure Engineering

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!OverviewUnified Infrastructure Strategy: Define and lead the long-term operational vision for a hybrid environment, ensuring that compute, cloud, storage, and virtualization resources are managed under a common, automation-first operational framework.Operational Excellence & Reliability: Accountable for the 24/7 availability, resilience, and recovery of the university’s mission-critical systems. You will establish rigorous standards for incident management, change control, root cause analysis, and automated testing.Automation Governance: Own the lifecycle and governance of the department’s automation ecosystem (Infrastructure as Code), ensuring that tooling remains current, secure, and standardized as the technology stack evolves.Workforce Development & Culture: Build and cultivate a high-performing engineering culture that balances operational discipline with innovation. You will establish frameworks that reinforce peer-to-peer mentorship and continuous learning, ensuring knowledge transfer occurs at all levels—from onboarding entry-level talent to upskilling senior engineers in modern automation practices.Service Portfolio Management: Manage the infrastructure service catalog as a product, continuously refining service offerings to ensure both stability for administrative business systems and agility for research computing, while maintaining rigorous security, automation principles and cost governance.Cross-Functional Collaboration: Partner closely with leadership of foundational technologies to align technical automation priorities and streamline shared workflows. You will navigate the complexities of a decentralized university environment, favoring influence over authority to build consensus, while ensuring strict responsiveness to Information Security priorities and compliance mandates.Required Skill and Abilities1.Comprehensive analytical, critical thinking and problem-solving skills.2.Comprehensive interpersonal, written, communication, presentation, and organizational skills.3.Expert ability to run meetings with senior leaders and stakeholders.4.Proven ability to lead and manage large staff.5.Proven ability to manage multiple/complex projects, meeting deadlines and budget.Preferred Skills and Abilities1.Demonstrated experience with Terraform and Ansible.Principal Responsibilities 1. Plan and manage IT systems and services within a specific department. 2. Provide operational direction to ensure departmental goals align with university objectives. 3. Collaborate with senior university leadership for workforce planning. 4. Maintain up-to-date knowledge of industry trends and best practices. 5. Develop relationships with technology providers and peer institutions. 6. Ensure the professional growth and development of departmental staff. 7. Implement department-level policies and strategies in alignment with university-wide directives. Required Education and Experience Bachelor’s Degree in related field and 10 years of related experience or the equivalent combination of education and experience. Skills and Abilities Comprehensive analytical, critical thinking and problem-solving skills. Comprehensive interpersonal, written, communication, presentation, and organizational skills. Expert ability to run meetings with senior leaders/stakeholders. Proven ability to lead and manage large staff. Proven ability to manage multiple/complex projects, meeting deadlines and budget.Job Posting Date06/24/2026Job CategoryManagerBargaining UnitNONCompensation GradeGS-5Compensation Grade ProfileGS-5rSalary Range$165,000.00 - $247,500.00Time TypeFull timeDuration TypeStaffWork ModelHybridBackground Check RequirementsAll candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.Health RequirementsCertain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.Posting DisclaimerSalary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, ve