C-17 Field Service Representative - Defense

C-17 Field Service Representative - DefenseCompany:Boeing Aerospace OperationsBoeing Global Services (BGS) is seeking Field Service Representative to provide on-site C-17 company representation and technical support to the team at Joint-Base Lewis-McChord, Washington in conjunction with the C-17 Globemaster Integrated Sustainment Partnership (G3) contract.You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.Position Responsibilities:Provide on-site C-17 company representation and technical support on C-17 aircraft systems to the US Air Force at Joint Base Lewis-McChord (JBLM), Washington in conjunction with the C-17 Globe master Integrated Sustainment Program (GISP) contractUtilize multi-disciplined technical expertise and company knowledge to assist the customerSustain a high level of proficiency in the operation and maintenance of company products by investigating technical problems, determining causes, and developing/implementing corrective actions to ensure customer satisfactionUnderstand customer expectations and assist the customer in interpreting and using support data and documents and provide technical on-the-job trainingAct as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issuesWork unsupervised for extended periods of time in a wide variety of cultural/economic conditionsProvide technical field support for the C-17 on aircraft systems to include hydraulics, propulsion, landing gear, and mission systemsPerform troubleshooting procedures for avionics systems to the customer. Resolve maintenance and operational issuesInterpret technical documents and monitor product performance. Develop and conduct ad hoc training on avionics systems topicsAnalyze technical data and evaluate maintenance proceduresRequires the ability to work independently in a demanding, on-call, 24-hour per day operational environmentMust be willing to work any shift, weekends or on call as required. Requires proficiency working in a multi-disciplined environment to include but not limited to C-17 Hydraulics, Propulsion, Landing Gear, and Mission SystemsMust be willing to travel to other US and foreign operating locations to assist with the customer's mission and maintenance demands as well as the recovery of disabled aircraftBasic Qualifications (Required Skills/Experience):Minimum 5 years of experience maintaining and troubleshooting C-17A aircraftMinimum 5 years of knowledge/understanding of mechanical, environmental, avionics and flight control systems, and electrical/electronic systemsMust be able to function in a demanding on-call, around the clock operational environmentTravel up to 25% to other operating locations to assist with operations, maintenance, and recovery of aircraft will be requiredWilling to work any shift – occasional overtime and weekends when necessaryAt the sole discretion of leadership, must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work.  Failure to relocate will be considered as a resignation.Preferred Qualifications (Desired Skills/Experience):Experience maintaining and troubleshooting C-17, electrical/electronic, environmental, and avionics systems is preferredPrevious military experience or extensive familiarity with military operations and written maintenance proceduresExperience with C-17 field or depot is preferredProduction Superintendent Experience is desiredExtensive experience using maintenance data collection and analysis (G081) is desiredExtensive knowledge of C-17 Interactive Electronic Technical Manual (IETM) is desiredConflict of Interest:  Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace:Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits:At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $91,800 - $124,200.Language Requirements:Not ApplicableEducation:Not ApplicableRelocation