Endoscopy Clinical Specialist (NY/NJ)
at Medtronic
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We anticipate the application window for this opening will close on - 30 Jun 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeWe are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. The Endoscopy Clinical Specialist (CS) will be responsible for the implementation and training of Medtronic’s Endoscopy Solutions customers and potential customers on clinical indications and applications of the Bravo pH Monitoring System, the ManoScan Manometry and pH-Impedance systems, the SmartPill System, and any other products that may be developed, sold or promoted by Medtronic Endoscopy Solutions. You will serve as the clinical product expert responsible for developing greater customer depth in both product and clinical understanding across Medtronic Endoscopy Solutions full product portfolio. Your day-to-day activities will include: product demonstration to physicians and nurses on how to perform all procedures related Medtronic Endoscopy Solutions offerings; handling product installations, and; continuously developing greater depth of knowledge on Medtronic Endoscopy Solutions offerings, in order to serve as the clinical experts for the company, and to be able to convey this information in an effective manner to help support optimal utilization of the full product portfolio by the widest range of healthcare providers possible. You will also provide product demonstration and clinical education to targeted accounts through 1:1 and group interactions to increase customers’ understanding and proficiency of Medtronic Endoscopy Solutions product line. Lead post-sales activities, including implementation, product education, in-servicing, and ongoing support for Medtronic Endoscopy Solutions applications.This field based role require 50-75% travel including frequent overnights.Responsibilities include:Demonstrate solid understanding of the clinical application of all products. Apply product and clinical knowledge to troubleshoot and problem solveManage regional accounts to drive utilization of all reflux and manometry products within the assigned regionSupport regional sales strategy; working with regional sales team to achieve business plans and drive utilization of the reflux and manometry productsSupport regional sales team efforts in lead generation and pre-sale clinical evaluations and demonstrations of reflux and manometry products to demonstrate clinical valueWork with inside sales to bring awareness and sale service contracts/plans to new and existing customersConducting/supporting local, regional and national educational courses targeted to physicians, nurses and medical personnelProvide support to key decision makers and clinicians throughout the assigned regionSupport the PACE department by conducting educational courses at national and regional levels for physicians, GI fellows and nurses; provide feedback on opportunities to improve course contentCollaborate and share best practices and other key insights with other CSs to help support them and their regions, and maximize the entire team’s effectiveness and efficiencySupport Marketing and Sales by appropriately communicating customer feedback, field product performance and competitive intelligence, as requiredSupport Commercial Excellence Department when needed by participating in and conducting product training, as needed for the existing sales force and newly hired Account Managers to develop their proficiency with Medtronic GI Solutions product lines, and to ensure they are fully equipped to successfully drive their businessSupport and train newly hired CS team membersThrough Sales Force. Com (SFDC) update account information regarding installation, in-service and training records, as per corporate guidelines and established standard operating proceduresCollaborate and work closely with other team members including Sales, Sales Training, Marketing, PACE, Technical Support, and Customer ServiceOther duties as assigned by Director to support the teamAbility to travel overnight to client facilities by auto or aircraft 75% of the timeMust Have: Minimum RequirementsBachelors degree requiredMinimum of 2 years of relevant experience, or advanced degree with 0 years of experienceNice to HavePrior adult education and training experience; in the Gastroenterology-related field is desiredDemonstrated ability to articulate highly technical information to a diverse audienceDemonstrated success in working in a team setting and matrix managed environmentExcellent interpersonal, written and verbal communication skills with individuals at all levels in businessStrong organization and time management skillsAbility to troubleshoot basic technical issues that may occur with any of Medtronic GI Solutions full suite of productsFor Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing
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