Sr. Consultant, Business Consulting, Excess & Surplus Programs

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.Ideal candidate will have experience leading projects in a Property & Casualty insurance environment. In addition, this person will:Lead high-priority planning unit and enterprise initiatives, driving alignment and execution discipline, while balancing tactical execution with strategic thinking.Develop deep subject matter expertise in the Programs Governance Framework, including the full Programs Lifecycle such as vetting, onboarding, and offboarding.Serve as an experienced project manager with strong facilitation and stakeholder management skills, capable of leading and influencing large, cross-functional teams.Have the ability to establish project structure, governance routines, timelines, risks, dependencies, and decision logs. Comfort navigating ambiguity and helping define scope, roles, ownership, and next steps when work is not fully structured.Effectively shift between planning unit priorities and broader enterprise initiatives, maintaining alignment across multiple workstreams and stakeholders.Demonstrate strong written, verbal, and presentation skills, including development of standard operating procedures, executive-ready materials, and ongoing maintenance of governance documentation.Possess strong change management capability, including communication planning, stakeholder alignment, and adoption support.Identify process improvement opportunities and translate them into practical, repeatable operating models.have familiarity with documenting controls, procedures, and handoff points in regulated or risk-sensitive environments.Be capable of driving consistency across templates, reporting, and project management practices.#LI-AS1#LI-remoteJob Description SummaryWe are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team environment. If you thrive in a busy, engaging work environment, we want to know more about you! As a Senior Consultant, you'll contribute to the strategic vision and serve as a top-level contributor for the most sophisticated business transformation initiatives. You will be responsible for leading major process modeling, analysis and design efforts. You'll provide business performance management, organizational design and business risk management capabilities to drive business results.Job DescriptionKey Responsibilities:Serves as a top consultant on all activities relating to business transformation through the strategic application of people, processes and technology. Participates in complex planning processes across multiple departments or business units. Identifies complexities, dependencies and duplications in the business model.Acts as top consultant on activities and functions relating to business process analysis, organizational analysis, needs assessments and cost/benefit analysis to align information technology solutions with business strategies and directions. Consults with functional groups within Nationwide Technology and internal business clients to develop long-term systems plans. Leads organizational process management and consultation between business customers and systems area for development and implementation of business processes and procedures. Responsible for communicating to customers, management and external sources.Identifies the critical elements of a business process that needs to be managed and defines criteria of performance success. Selects and applies appropriate performance measurement tools and reports performance in a cohesive manner. Contributes, as a subject matter authority, to the analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture. Leads organization-wide change. Leads all aspects of training for customers on business, technological, societal and environmental trends to support strategies for improving business performance.Drives strategic projects involved in evaluating and researching new and existing products, procedures and/or workflow needs associated with business systems. Evaluates new and sophisticated technological developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements.Provides top-level expertise on the development of compelling business cases, including gaining senior management consensus, to accomplish business objectives. Provides direction, training and mentorship for less experienced staff. Assigns responsibility for tasks, sets clear objectives and monitors progress and results. Monitors project schedules and costs. Develops project plans, work breakdown structures and desired outcomes for overall solution delivery.May perform other responsibilities as assigned.Reporting Relationships: Reports to Director/Associate Vice President/Vice President; typically, no direct reports; may have opportunity to lead projects and teams.Typical Skills and Experiences:Education: Undergraduate studies in computer science, management information, business, mathematics or related field preferred. Graduate studies are preferred. Experience: Ten plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives. Extensive experience in functional, process, information and data modeling, data management and warehousing, and applications integration. In-depth experience with proc