Program Manager II - Enterprise Resilience Office

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Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).Regular or Temporary:RegularLanguage Fluency:  English (Required)Work Shift:1st shift (United States of America)Please review the following job description:For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)If located in a Truist hub city location, the work style will be: In Office (5 days/week).This role serves as a subject matter expert (SME) responsible for strengthening and maturing resilience governance across technology, data, cybersecurity, and artificial intelligence domains. The teammate will support the design, implementation, and continuous improvement of enterprise resilience frameworks, standards, and governance. The role will ensure alignment with enterprise resilience risk management, operational resilience, and regulatory requirements.Provides oversight and direct leadership on multiple concurrent projects/programs of varying size up to and including enterprise transformational initiatives within multiple portfolios and/or LOBs at any given time. Influences and leads large-scale change initiatives. Key contributor in developing financial realization measures.Evaluates investment opportunities to meet strategic objectives and optimize the program or project portfolio.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 1. Plans and coordinates closely with LOB/function managers and subject matter experts.  Ensures that business cases are developed for budgeting, planning, and tracking revenue and/or expense.2. Works closely with, and provides direction to technology leads to support program needs.3. Ensures that program activities are on a path to deliver benefits realization.4. Installs an appropriate risk management plan for the program and ensures adherence to company and unit requirements. 5. Proactively challenge the performance of current systems and processes and identifies risks and develops solutions and/or processes and ensures necessary risk mitigation steps are built into the processes.  Readily recognizes solution and determines at what point issues require escalation to management.7. Leads teams or multiple teams of internal and/or external resources on a project basis. 8. Provides project-related performance evaluations on project resources.8. Analyzes and collectively manages variances to the program plan and overall portfolio and makes recommendation and/or creates action plan to mitigate negative variances or to resolve issues.9. Prepares dashboard reporting to identify and communicate the health of the project portfolio for use by key executives. QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Bachelor’s degree in a relevant field, or an equivalent combination of education and work experience2. Ten years progressive related experience in either a consulting, project management or process improvement related role 3. Strong skills and experience in issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables 4. Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies5. Demonstrated leadership in the implementation of complex programs and projects6. Ability to bring clarity to ambiguous assignments7. Demonstrated executive level verbal and written communication skills8. Superior working knowledge of business matters, finance, planning, and forecasting  9. Strong skills in MS Office Suite (PowerPoint, Excel, Word, Visio, Project)Preferred Qualifications:1. Advanced degree in a relevant field of work (e.g., MBA). PMP and/or PgMP2. Certification in Lean Six Sigma or similar process improvement, facilitation, and project management methodologies3. Experience implementing large/complex initiatives across a matrix organization4. In-depth knowledge of management and planning systems theory and practical application to complex initiatives 5. Experience with financial measurements and metrics6. Financial Services experience7. Knowledge of business unit’s mission and processes8. Experience implementing large/complex initiatives across a matrix organization.9.   Bachelor’s degree in Information Technology, Cybersecurity, Risk Management, or related field10. 5+ years of experience in risk management, resilience, or governance roles11. Strong understanding of technology, cyber risk, AI and data management principles12. Experience with governance frameworks (e.g., FFIEC, NIST, CRI)OTHER JOB REQUIREMENTS / WORKING CONDITIONSSitting Constantly (More than 50% of the time)StandingOccasionally (Less than 25% of the time)WalkingOccasionally (Less than 25% of the time)    Visual / Audio / SpeakingAble to access and interpret client information received from the computer and able to h