Senior ServiceNow Developer

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need Help?If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).Regular or Temporary:RegularLanguage Fluency:  English (Required)Work Shift:1st shift (United States of America)Please review the following job description:The Software Engineer will deliver highly complex solutions with significant system linkages, dependencies, associated risk. Lead and perform development efforts such as analysis, design, coding/creating, and testing.This teammate brings expertise in ServiceNow products, services, development, bugs, fix defects, perform code reviews to ensure that the quality bar is being met regarding coding standards, integration, extensibility, and security. Specialty in ServiceNow's ITSM and Mobile products. In this role you will build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.). Work with the product owners to understand detailed requirements. Help design and implement new products and features while also enhancing the existing product suite used by multiple business lines.Day-to-day will involve review, development, testing, defect remediation and implementation of application specific development requests. You will partner with platform architecture, product owners, and business partners for technical designs and technical implementation to ensure use cases are met in the most effective manner for the underlying ServiceNow platform. Provide request review and feedback to product owners including estimated work effort, dependencies and sustainability during prioritization meetings aligning to Truist’s mission and goals.For this opportunity: Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)This position is office-centric 5 days a week in one of the following locations Atlanta GA, Charlotte NC, Raleigh NC or Wilson NC. Certification Required - ServiceNow's Certified System Administrator (CSA)ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.1. Independently designs, develops, tests, and maintains complex software components and services addressing business and user requirements.2. Implements advanced features and enhancements using established coding standards, architectural patterns, and development best practices.3. Leads code reviews and provides constructive feedback to ensure code quality, maintainability, and performance.4. Collaborates with cross-functional technical teams to plan and execute technical initiatives, ensuring timely delivery of solutions.5. Troubleshoots, debugs, and resolves complex software defects and production issues, applying root-cause analysis and corrective actions.6. Participates actively in the full software development lifecycle, including requirements analysis, design discussions, development, testing, deployment, and support.7. Applies secure coding practices, testing strategies, and documentation standards to ensure software quality and compliance with organizational guidelines.8. Mentors and supports junior engineers to foster technical growth and adherence to best practices.9. Utilizes and contributes to existing frameworks, tools, and technologies to enhance application development across relevant technology domains.QualificationsRequired QualificationsThe requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Bachelor’s degree in computer science, Software Engineering, or related field with 5 years of relevant experience or equivalent education and training.2. In-depth knowledge of information systems and ability to identify, apply, and implement IT best practices.Preferred Qualifications1. Master’s degree and ten+ years of experience or an equivalent combination of education and work experience2. Knowledge of ServiceNow supporting specific applications, technology platforms, programming languages, systems, or business segments3. Banking or financial services experience. Knowledge of one or more of the following: Solid foundation in data structures, algorithms, and software design with strong analytical and debugging skills4. Professional experience building high-quality apps or services from the ground up and scaling at an enterprise level5. Experience with Open Source tools and frameworks6. Experience with cloud technologies, such as AWS, Azure, or GCP7. Strong understanding of SOA and/or Open API methodologies and service architectures8. Experience using web servers, application containers, caching technologies9. Solid knowledge of relational database design and development (SQL, stored procedures, data modeling)10. Experience with messaging systems (i.e., MQ and JMS)11. Experience with build tools, such as Git, Maven, and Jenkins. Proven ability to write comprehensive unit and integration testsOTHER JOB REQUIREMENTS / WORKING CONDITIONSSittingConstantly (More than 50% of the time)StandingFrequently (25% - 50% of the ti