Financing Solutions Prime Services, Manager

Who we are looking forAn experienced operation manager for the SSGM India COO organization with a proven record of managing processes and large teams in the area of securities lending, mark to market, SBL, Corporate actions, Settlements of FI or Equity and Collateral management.Why this role is important to usThe team you will be joining is a part of State Street Global Markets India COO (SSGM) which is transforming our operating model that provides support to sales and trading desks across all regions EMEA, APAC and North America 24/6. Statestreet is one of the largest agents lenders in the world, with over 40 years of experience and more than 250clients across multiple global markets. Our depth of lendable assets and strong market position provides more trading opportunities When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSGM business unit. Join us if making your mark in the capital markets industry from day one is a challenge you are up for.What you will be responsible forAs Financing Solutions Prime Services, Manager you willPosition ResponsibilitiesProcesses high volume of international loans, Recall returns, Equilend & Non-Equilend Broker Returns daily adhering to established procedures and controls; monitors and resolves pending and failing aged Returns. Contract Compare, Billing, etcInteracts with traders, client management, fund group(s) and counterparts regarding discrepancies if anyExecutes instructions to receive or deliver securities from counterparties.Ensure that your team meets the agreed SLA, KPI and KRI and evidence of the same documented every day.Reviews contract compare records, DDA’s to validate positions with each counterparty.Assists business area with inquiries pertaining to transactional activity; coordinates response with traders, corporate actions staff and other internal teams.Ensure timely resolution of counterparty issues including pricing problems, quantities of loans and borrows, etc. while keeping management informed of any potential issues.Identifies and analyzes operations risks related to current and potential business and recommends procedural changes/improvements as neededDemonstrates effective communication skills (written and verbal) – ensuring key stakeholders are regularly appraised on progress relative to milestones & escalates issues requiring attention appropriatelyEnsure trades that fall out of the STP process are highlighted, tracked and remediated where appropriateUnderstand end to end of the process (including new ones) and contributes to process improvement ideas highlighting any  potential process risk to the managersDemonstrates effective risk management skills – capture and communicate probability and impact to key stakeholders, ensure appropriate mitigation strategies are agreed.Works collaboratively across SSGM Globally on key initiatives.Demonstrate ‘Risk Excellence’ culture in your behaviour and nurture the same ethos within the team, encouraging an environment of openness and transparency that fuels effective challenge, debate and open discussion.Establish and nurture a culture of individual and collective ownership at the ‘captive’ giving all staff a clear sense of both responsibility and accountability. Develop effective working relationships with all SSGM staff at all levels across all locationsEnsure that all staff adheres to the expected SSGM Code of Conduct.In depth knowledge of domains like- securities lending, mark to market, SBL, Corporate actions, Settlements of FI or Equity and Collateral management.Should have 10-12 years of experience in knowledge services environment serving Capital Market in Stock lending domain, handling a team of over 20 people at a minimum.Communicates with other team members from diverse background in an effective manner. Influences and motivates the team. Creates an empowering climate. Projects an inspiring presence and collaborates by fostering a network of communicationDemonstrates flexibility and effectiveness with changing environments, tasks, responsibilities & people. Is open to change and new ideas while maintaining core goals and values. Adapts behavior and work methods in response to new information, changes or organization demandsAbility of an individual to facilitate the continuous development of individual & organizational competencies, developing other’s potential through the sharing of expertise and providing timely feedback. Continue to coach and mentor staff.Track and monitor the workflow queues/day to day workload/pending requests/mailbox to avoid any potential issues and delays and ensure 100% SLA and accuracy and timelines for BAU deliverables.Drive opportunities to work across groups in support of client needs, contribute in enhancing operating model and key Business Unit and Transformation initiatives, deliver on business and regulatory initiatives as per set timelines, achieve our financial commitments by providing better client service.Always finding better ways to improve the process-you are responsible to drive and provide process improvement ideas to make the process and operating model better and efficient. Encourage staff to think differently. Look to provide time saves and risk reductionEnsure 3 tier back up and bolster resiliency by planning split ops across both locations.SSGM COO transformation - understand and assess internal control environment to drive year-over-year improvement and enhancement of internal controls – promote self identification working in partnership with the global SSGM Business Controls teams.Work Shift- EMEA Shift from 1:00 PM/ 2:00PM to 10:00 PM/11:00 PM Indian Standard TimeSubject Matter Expert in :Global MarketsSecurities FinanceSettlements and CollateralSecurities LendingMark to MarketDepo and inventory managementFinancial AccountingEnhanced CustodyCorporate ActionEducation / ExperienceBS/BA or equivalent10- 12 + years experience in managemen