Middle Office,Change management - Senior Associate

Role SummaryThe Officer, Alpha Middle Office Business Requirements, supports the delivery of strategic Alpha MO initiatives by leading business requirements definition, documentation, and validation. This role partners closely with Middle Office Operations, Alpha Product, Technology, Data, and Client Service teams to translate business needs into clear, actionable requirements that support effective solution design and delivery. The Officer plays a critical role in ensuring Alpha MO solutions meet client expectations, operational needs, and control standards.Key ResponsibilitiesBusiness Requirements & AnalysisLead the elicitation, documentation, and validation of business requirements for Alpha Middle Office initiativesPartner with MO Operations, Client Service, and Product teams to understand current‑state processes, pain points, and desired outcomesTranslate business needs into clear functional and non‑functional requirements for Technology and delivery teamsMaintain traceability of requirements through design, build, testing, and implementationAlpha MO Process & Operating Model SupportDocument current‑state and future‑state Alpha MO processes, data flows, and operating modelsIdentify gaps, risks, and opportunities for process improvement within Middle Office workflowsSupport onboarding, platform enhancements, remediation efforts, and client‑driven change initiativesEnsure requirements align with Alpha product capabilities and standardized MO operating modelsStakeholder CollaborationAct as a key liaison between business stakeholders and Technology delivery teamsFacilitate working sessions, walkthroughs, and reviews to confirm shared understanding of requirementsSupport PMO and delivery leads by providing clarity on scope, assumptions, and dependenciesContribute to client and internal discussions as a subject‑matter resource for Alpha MO requirementsTesting & Implementation SupportSupport development of test scenarios, user acceptance testing (UAT), and operational readiness activitiesValidate delivered solutions against documented business requirementsAssist with defect triage, clarification of requirements, and resolution support during testingSupport implementation, stabilization, and transition to BAUControls, Documentation & GovernanceEnsure requirements documentation meets State Street governance, audit, and control standardsMaintain organized and up‑to‑date requirements artifacts in approved repositoriesSupport change control by documenting impacts of requirement changes and enhancementsAdhere to Alpha and Investment Servicing PMO standards and delivery disciplinesRequired Qualifications & Experience2–7 years of experience as a Business Analyst or equivalent role within Financial ServicesExperience supporting Middle Office, Investment Servicing, Custody, or Asset Management operating modelsStrong understanding of trade lifecycle, data flows, and MO operational processesProven ability to translate complex business needs into structured, actionable requirementsStrong written and verbal communication skillsAbout State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO Statement