Business Analytics & Insights (BAI) Sr. Manager

Career CategorySales & Marketing OperationsJob DescriptionBA&I aims to become a strategic engine of change for the commercial organization by enabling data-driven decision making and delivering the highest level of customer excellence in support of Amgen’s mission to serve patients.As a key partner to assigned Business Units and cross-functional stakeholders, the BAI Senior Manager leads the generation of actionable business insights, forecasting, and analytics to support business strategy and maximize performance across inline and pipeline products.This role is expected to operate beyond analytical execution by applying strong business judgment, critical thinking, and analytical rigor to ensure high-quality, insight-driven outputs that support business decision-making. The BAI Senior Manager serves as a trusted partner to Business Unit stakeholders by challenging assumptions, identifying risks and opportunities, and providing an objective and independent perspective grounded in data and market understanding.The BAI Senior Manager is also responsible for strengthening BAI organizational capabilities by elevating quality standards, improving ways of working, ensuring strong cross-functional collaboration, and creating a high-performing and accountable team environment.The successful candidate will combine strategic thinking with hands-on leadership, balancing business partnership, people leadership, operational execution, and quality oversight to ensure the delivery of robust, executive-ready, and business-relevant insights across the organization.  The responsibilities of the BAI senior manager are the following:Strategic Business PartnershipPartner closely with assigned Business Units and cross-functional stakeholders to support business strategy, brand performance optimization, and data-driven decision-makingProvide objective, evidence-based recommendations by translating complex analyses into clear business implications, actionable insights, and decision options grounded in risks, trade-offs, and market dynamicsProactively identify emerging business questions, insight gaps, opportunities, and risks to support evolving business prioritiesForecasting LeadershipLead forecasting activities across assigned brands, including short- and long-term product forecasts for inline and pipeline productsDrive forecasting rigor by critically evaluating assumptions, methodologies, risks, and business inputs, while proactively identifying inconsistencies and challenging business assumptions to ensure robust and unbiased forecastsPresent forecasting recommendations and key business implications to Business Unit stakeholders and senior commercial leadersEnsure alignment of forecasting assumptions and outputs across relevant stakeholders and functionsContinuously improve forecasting processes, templates, governance, and ways of working to enhance quality, consistency, and efficiencyInsights & Analytics ExcellenceOversee commercial insights and analytics activities, including market research, secondary analytics, competitive intelligence, and performance tracking, to support business decision-makingEnsure analytical outputs and recommendations are strategically relevant, logically structured, and supported by sound analytical judgment and data interpretationApply critical thinking and strong business judgment to validate analyses, challenge assumptions, identify risks or inconsistencies, and ensure high-quality, executive-ready deliverablesTranslate complex analyses into clear business narratives and actionable recommendations tailored to stakeholder needs while coaching team members on effective storytelling and communicationSupport deep dive and ad hoc analyses to address critical business questions and identify actionable opportunitiesLeverage multiple data sources including IQVIA, MDV, JMDC, and other real-world data assets to generate meaningful business insightsPortfolio prioritization and cross-functional alignmentPrioritize analytics, forecasting, and insights activities across assigned brands and business needs to maximize impact and effective resource allocationAlign stakeholders around common business priorities by facilitating data-driven discussions and integrated planningCollaborate effectively across functions and teams to ensure consistency and alignment of business insights and recommendationsNavigate complex stakeholder environments and manage competing priorities across brands, functions, and timelinesBalance short-term business needs with longer-term business considerations in prioritization and planning discussionsTeam leadership and capability buildingLead, coach, and develop team members to build a high-performing, collaborative, and accountable team environment while fostering a culture of analytical rigor, critical thinking, and continuous improvementStrengthen BAI team capabilities by elevating analytical frameworks, forecasting practices, executive storytelling, stakeholder management, and business partnership skills across the teamOperate as a hands-on leader by providing direct analytical and forecasting support when needed, ensuring continuity of business support during periods of resource constraints or team member absenceEffectively manage workload prioritization and resource allocation across the team to ensure timely delivery of high-quality outputs aligned with business prioritiesMaintain sufficient subject matter expertise and operational understanding to step into key projects or deliverables when requiredContinuously improve team operating cadence, templates, processes, and ways of working to enhance efficiency, consistency, and qualityQualificationsExperienceExperience in sales forecasting, commercial analytics, business insights, or related functions within the pharmaceutical industry in JapanExperience supporting commercial decision-making through analytics, forecasting, and market insightsExperience leading complex analytical projects and managing multiple prioriti