Quality Assurance - Assistant Manager

Functional Job Title:  Quality Assurance lead, Senoir AssociateReports to: Department/ Division:  Retiree Services - Tech – India/ GTSLocation:  IndiaJob DescriptionWe are seeking an India‑based Senior Automation QA Engineer to play a key role in ensuring software quality within a fast‑paced Agile development environment. This is an exciting opportunity to work with a highly skilled team delivering large‑scale development initiatives.In this role, you will analyze business and technical requirements and design and execute both manual and automated tests for web and API‑based applications using Selenium, Playwright, or Cypress, while collaborating closely with cross‑functional Agile teams.You will contribute to building and maintaining automation frameworks, support CI/CD pipelines, manage defects using Jira, and promote quality best practices across the software development lifecycle.What we value These skills will help you succeed in this roleA strong ownership mindset with the ability to independently drive quality outcomes end‑to‑endA balanced and practical understanding of automation and manual testing, applied effectively in real‑world Agile environmentsAbility to collaborate effectively with Subject Matter Experts (SMEs), developers, product owners, and other stakeholders to achieve shared quality goalsA passion for quality engineering best practices, with a continuous improvement mindsetStrong analytical, problem‑solving, and communication skills, enabling clear articulation of risks, issues, and solutionsDiscipline and accountability to work within defined timelines, sprint commitments, and delivery schedulesA willingness to mentor and upskill team members while remaining a hands‑on individual contributorResponsibilities:Design, develop, and maintain scalable automation frameworks and test suites for web and API‑based applications using Selenium, Playwright, or CypressPerform and guide manual testing activities including functional, regression, smoke, and exploratory testing, ensuring adequate coverage and validationApply testing standards and best practices (STLC, SDLC, defect lifecycle, test design techniques) effectively within Agile/Scrum environmentsDevelop and enhance automation scripts and utilities using Java, JavaScript, or Python, with a focus on long‑term maintainabilityPlan and execute API testing and validation, including request/response verification, integrations, and data flows using Postman, Rest Assured, or equivalent toolsCollaborate with Subject Matter Experts (SMEs) and cross‑functional teams to ensure clear understanding of requirements and high‑quality deliveryAct as a hands‑on individual contributor while mentoring and training team members on testing standards and automation best practicesAdhere to defined testing schedules and delivery timelines to support predictable and efficient releasesEducation & Preferred QualificationsBachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline5+ years of hands‑on experience in software quality assurance, with a strong balance of automation and manual testingStrong understanding of software testing principles, including requirements analysis, test design, execution, and defect managementExtensive experience working in Agile/Scrum environments, actively participating across the sprint lifecycleProven ability to translate complex business requirements into effective functional test cases and execute them to successful completionStrong hands‑on expertise with UI automation tools such as Selenium, Playwright, or Cypress, along with API testing exposureHands‑on experience executing automation across web, API, and desktop applicationsExperience maintaining and optimizing automation assets, test cases, and test libraries, including manual and automated regression suitesExposure to model‑based automation tools such as Tosca (Nice to Have)Proven ability to train, mentor, and upskill team members, enabling them to actively contribute to automation initiativesStrong analytical, problem‑solving, communication, and interpersonal skillsSelf‑motivated, detail‑oriented, adaptable, and capable of working effectively in fast‑changing environmentsWhy this role is important to usOur technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.About State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic