Regional Operations Manager (DaVita IKC)

Posting Date06/19/20266610 S 168th StSte 8, Omaha, Nebraska, 68135-5418, United States of AmericaAt DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts.  They take ownership of results and instill accountability in those they lead.  They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work. We are building a new, integrated care model to support patients with kidney disease. Historically, kidney patients have navigated a complex and frustrating healthcare system, but we are building a better way which treats the patient holistically. If you want to help lead to a better future for kidney patients, then you may be a great fit for the Regional Operations Manager role with DaVita Integrated Kidney Care (IKC).The Regional Operations Manager, will be willing and capable to lead the team from a home office (remotely) and be able to travel as needed within the specified region. The Regional Operations Manager will successfully engage with IKC teammates, cross-functional teams and local dialysis providers within the market.ESSENTIAL DUTIES AND RESPONSIBILITIESThe ideal candidate will be responsible for leading a team of IKC RNs who case manage dialysis and CKD patients. The candidate will also support a team of non-clinical IKC care coordinators, whom they manage, be responsible for team performance, productivity, and creating a special place to come to work. The ROM will represent the IKC leadership team with other IKC leaders and possess a professional and business-like presence.TRAVEL up to 25% as required within designated regionThe following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive:Effectively manages Disease Management programs in designated market or geographyReviews and analyzes data to drive patient care outcomes in programs across the marketBuild & manage effective relationships with internal and external clientsProvide clinical support to reporting Registered Nurse Case Managers; may provide direct nursing care as neededTeammate Management - Provide leadership to direct reportsManage all teammate employment/ HR activity such as payroll, PTO, hiring, onboarding duties, professional development, performance management, and disciplinary actions when necessaryEnsure compliance to all applicable regulations and DaVita policiesMonitor risk management and quality assurance complianceAchieve quality and metric goals in Integrated Kidney Care programs  Coordinate activities with DaVita IKC management team, Regional Medical Directors, cross-functional departments, Registered Nurses and others as neededEvaluate processes to ensure cost effectiveness and reduce operational expensesImplement initiatives and analyze impact to outcome expectationsCreate and submit reports and analysis of teammate performance as needed.Up to 30% travel required within the market.  Occasional travel outside the market.QualificationsMinimum of 3-5 years’ management experience leading and managing teams required; Demonstrates experience managing to data driven outcomes and process improvement requiredStrong communication on medical management, operational, and business-related issuesMinimum of 1-2 years’ experience in clinical nursing leadership highly preferredRN license preferredCurrent CPR certification requiredIntermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook requiredHome office with Internet connectivity at minimum of 1MB upload and 1MB download speed requiredAdditional Responsibilities:Directly supervise a team of Care Coordinators and Engagement Specialists and their day-to-day operationsProvide your Regional team of Care Coordinators and Engagement Specialists with direct support, at regular intervals, and encourage professional growthManage all teammate employment activity: hiring, promoting, job performance, disciplinary actions, termination, etc.Organize, monitor, evaluate and manage team & individual workflow - ensuring metrics are on track to be metPartner with People Services regarding any employee relations issues, timely & appropriatelyFacilitate teammate development (coaching, mentoring, training)Complete teammate evaluations and establish quarterly & annual goalsCollaborate with direct reports and upper management to create & implement those professional development goalsLearn, know, understand & follow teammate guidelines, employment policies & department/company proceduresUnderstand basic wage & hour laws, as well as federal, state & local laws/regulationsCreate informational decks & spreadsheets; lead team meetings and present to upper management, as necessaryReview & approve time for non-exempt direct reportsTrack overtime, attendance and PTOConduct formal ad hoc trainingHere is what you can expect when you join our Village: A "community first, company second" culture based on Core Values that really matter.Clinical outcomes consistently ranked above the national average.Award-winning education and training across multiple career paths to help you reach your potential.Performance-based rewards based on stellar individual and team contributions.A comprehensive benefits package designed to enhance your health, your financial well-being and your future.Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.     Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen." Why wait? Explore a career with DaVita today. Go to http://careers.davita.com to learn more or apply.What We’ll Provide:More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the